10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Jetta SportWagen seat belts / air bags problems

seat belts / air bags problem

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2013 Volkswagen Jetta SportWagen Owner Comments

problem #5

Jan 032024

Jetta SportWagen

  • miles

A D V E R T I S E M E N T S

The rear right passenger airbag sensor went faulty, was hoping Volkswagen could replace it since it is a safety system.

- Garrison, MN, USA

problem #4

Mar 302023

Jetta SportWagen

  • miles
Airbags failed to deploy during severe front impact crash. Car is supposed to be picked up from body shop by my insurance company tomorrow Thursday 4/13/2023. Don't know if it would be available for inspection after that day. Driver safety was at risk without airbag deployment. Problem was confirmed by auto body shop which is a "service First" body shop for my insurance carrier. There were no warning lamps, messages or other symptoms of the problem prior to the failure. I was told by body shop that the wire to the airbags was disconnected from the airbags and that was the reason for the failure to deploy the airbags.

- Fountain Valley, CA, USA

problem #3

Sep 142022

Jetta SportWagen 4-cyl Diesel

  • miles
I received an "Error: Airbag" message on my car so I brought it to the dealership on 09/15/2022. According to Schmelz Volkswagen, it is the PODS Module (passenger occupancy detection system) and that VW no longer makes this part nor provides a way to fix it and there isn't anything they can do. I am driving a vehicle that the airbag system will NOT deploy if I am in an accident. I have reached out to various mechanics on what to do and no one is able to give me an answer without this part. Seems very reckless to no longer make a part for a safety feature and I am unsure what to do. My car is basically not worth anything now so I can't get rid of it, not that I want to if I can fix it.

- Baldwin, WI, USA

problem #2

Mar 012022

Jetta SportWagen

  • miles
This is on recall and on backorder. They are calling it an extended warranty" What is going on as I drive this car with no clock spring and a defective airbag" I was told by the dealer that the part is ordered and it is a recall. I paid for the diagnosis and this was supposed to be covered later by a VW dealer, but I had no choice and needed to find out. My clock spring is bad and my air bag light remains on.

- Wabash, IN, USA

problem #1

Mar 072022

Jetta SportWagen

  • miles
clock spring / clock part: 5k0953569al Air Bag light is on... steering click.... dealer says parts are nowhere to be found as there are over 5000 back orders right now.. I am not a rich person... what do we do? I am afraid to drive it.

- Wabash, IN, USA

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