This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Per dealer vehicle has non-functioning horn and high-beam headlights apparently due to clock spring failure. In addition, water instruction (of as yet unknown origin) has rusted brake, steering, and dash components. Tdi recall/repair/sale and was last perhaps last sold by and serviced at VW dealer 08/2020.
I noticed my car has been cutting out and not having power when driving down a freeway. Ill put the pedal down it didnt move. I noticed my stereo started kind of flashing as well. I figured maybe it was electrical so I started looking around and I opened up my trunk and it was 4 inches of water where my spare tire is. Then I started looking around where my panoramic sunroof is and there's a huge spots of water that's wet. They did not disclose this to me when I purchase the car and I asked them if there was any problems of leaking. I think it's messing up my electrical system and my power. I felt very unsafe when I wasn't able to accelerate in the middle of traffic.
Car is serviced at VW dealer every 10,000 miles. At 70,000 miles they tell me my rear side door hinges are rusted and need replacement at my costs. Why would door hinges rust away" when it does rain when I open the rear doors, water does pour our the bottom of door.. poor german engineering design? 2nd problem: They tell me my emergency/parking brake cable, etc., is rusted away. Another engineering problem? again I'd have to pay. 3rd problem: At 73,000 miles my rear hatch will not open. Brought it in and they say it's the electronic part that went bad. Engineering" I paid for repair. I bought the car new and it's only 5 years old.
- Oak Ridge, NJ, USA
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4/5/16 4:30pm, vehicle would not shut off. Brought to Volkswagen dealers who diagnosed vehicle with an ignition lock cylinder housing issue. The vehicle did not stall or fail in that sense, but it is still distressing to have a fault on the ignition switch.
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- Julian, CA, USA