This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car is serviced at VW dealer every 10,000 miles. At 70,000 miles they tell me my rear side door hinges are rusted and need replacement at my costs. Why would door hinges rust away" when it does rain when I open the rear doors, water does pour our the bottom of door.. poor german engineering design? 2nd problem: They tell me my emergency/parking brake cable, etc., is rusted away. Another engineering problem? again I'd have to pay. 3rd problem: At 73,000 miles my rear hatch will not open. Brought it in and they say it's the electronic part that went bad. Engineering" I paid for repair. I bought the car new and it's only 5 years old.
- Oak Ridge, NJ, USA
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- Oak Ridge, NJ, USA