This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Volkswagen Jetta sportwagen. The contact stated that while parked, the trunk ajar warning light illuminated and the trunk opened independently. The contact mentioned that the trunk failed to close properly. The failure occurred constantly. The vehicle was taken to the dealer where it was diagnosed that the rear latch had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 37,545.
- Orlando, FL, USA
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- Orlando, FL, USA