For two years prior to August 2016, I went into my VW dealer once a month because the check tire light came on. Each time they just put air in the tires and said there was no problem, and each time I asked them to check the rims. Once or twice they inspected and cleaned the rims and said there was no problem. In June 2016 I asked them to check again because I planned to drive from Chicago to New York. They assured me I would not have a problem. But driving back from New York in August 2016, the car was not handling well, so I checked the tires even though the check tire light had not come on. I didn't spot a problem, so I continued to drive, but on the expressway just outside of youngstown, Ohio, the left front tire suddenly went flat, and I barely was able to steer the car to the side of the road. With the help of a state trouper I finally got a tow truck and had the spare put on. The next morning I drove to the closest VW dealer in youngstown. They replaced the tire, which was damaged beyond repair. They said that they found two small indentations on the inside of the rim that probably caused the tire to leak air and go flat. They fixed the indentations. Back home at the VW dealer in glenview, il, they again assured me there was no problem, and they reimbursed me for the repairs. But just a couple weeks after that, my car began to handle poorly. I put air in the tires, and a few hours later on the expressway the check tire light came on. I asked VW to replace all the rims and tires for by back the car. They refused. Online I see others with this complaint. I have decided to sell the car myself, at great loss, and buy a Subaru. This was a safety issue that I took to the highest levels at VW, but they wouldn't listen to my claim.

- Wilmette, IL, USA