Purchased a VW Sportswagen TDI new in 2011. Got a recall notice last April that the fuel exhaust ports needed fixing. VW did that. In about a WEEK the check engine light came on again and dealer stated that the particulate filter and catalytic converter BOTH needed to be replaced. Also warned that the fuel pump had serious issues.
I had one year left to pay this car off, it had 90K miles on it and I had to turn it in. The dealership called VW to see what they would do and did not get a call back.
I had to make the choice to pay $5500 for a repair on a 4 year old car or get a different car. I had ALL of the recommended services done, ALL oil changes, etc at the dealership.
How can they get away with selling a brand new car for $28K to have it crap out with no repercussions like this?
I lost 6K in equity in this car and I'm supposed to just walk quietly away? I think not.
A D V E R T I S E M E N T S
Purchased a VW Sportswagen TDI new in 2011. Got a recall notice last April that the fuel exhaust ports needed fixing. VW did that. In about a WEEK the check engine light came on again and dealer stated that the particulate filter and catalytic converter BOTH needed to be replaced. Also warned that the fuel pump had serious issues.
I had one year left to pay this car off, it had 90K miles on it and I had to turn it in. The dealership called VW to see what they would do and did not get a call back.
I had to make the choice to pay $5500 for a repair on a 4 year old car or get a different car. I had ALL of the recommended services done, ALL oil changes, etc at the dealership.
How can they get away with selling a brand new car for $28K to have it crap out with no repercussions like this?
I lost 6K in equity in this car and I'm supposed to just walk quietly away? I think not.
- April M., Townsend, MA, US