This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the vehicle, suddenly and without warning it downshifted, went into limp mode and became stuck in second gear. Fortunately, I was driving on a secondary road with little traffic. Had I been on a major road or highway, its likely I would have been rear ended resulting in injury/death. I have taken vehicle to dealership where it has been confirmed it is the DSG transmission caused by a faulty Mechatronics unit. I am being told the entire transmission needs to be replaced. Had VW recalled and fixed the problem earlier, I would not need a new transmission now. VW is refusing to pay for cost to replace it. After speaking with VW service representatives and mechanics, it is well known by VW this could happen. There have been recalls in other countries - Australia, Singapore, Japan, China, etc. to replace faulty unit/transmission because it caused deaths. VW only did an extended warranty for cars in the USA. My vehicle is beyond that warranty.
- Eugene, OR, USA
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- Eugene, OR, USA