Random unwanted braking action during driving and dangerous steering force to the right side.I had to use both hands and force to keep car on the road on the interstate. No fault codes found VW Dealership could not find any Problem.They replaced the ABS Modem to a cost of $2669 but the problem remains.The brakes lock up when just backing up on my driveway too.I have read on the VW forums that a lot of people are having the same problems on 2009, 2012,2013 Jetta.I am afraid to take the car on the road and especially on the interstate again!

- Fredericksburg, VA, USA

ABS, ESC indicator lights came on driving at highway speed, and with brake indicator flashing and audible sound. Diagnosed at capistrano VW as failure of ABS control module. Repair declined due to $2,500 cost, but the circumstances indicate this should be covered in safety recall 45F2, NHTSA campaign 16V913 (although VIN not indicated as part of recall according to NHTSA records). Will follow up with dealership. NHTSA should note other similar complaints to cause manufacturer to expand number of affected vehicles. VW's response appears to be inadequate so far.

- Laguna Beach, CA, USA

Vehicle has 100,088 miles on it. On 5/11/2019 the ABS module went bad. Under NHTSA campaign recall number 16V913000 the ABS module should be replaced. Volkswagon on 5/14/19 ran my VIN # and said no recall applied. They refused to replace the module despite the applicability of your recall campaign number. The vehicle is now in a mechanic's garage and is inoperable as computer code 01130 applies. The ABS warning light and flashing brake light appeared while I was in my driveway and had just started up the car.

- Holly Springs, NC, USA

VW refusing to complete ABS module recall because ABS module already has fault codes stored. The point of the recall is to repair or replace the faulty ABS modules, but in our case, since the module already contains fault codes, the dealership and VW corporate are refusing to perform the safety recall

- Teaneck, NJ, USA

The contact owns a 2009 Volkswagen Jetta sportwagen. The contact received notification of NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer union Volkswagen located at 2155 us-22, union, NJ 07083; phone number: (908) 687-8000 was contacted and informed the contact that the module needed to be replaced before the recall could be repaired. The manufacturer was contacted at 800-822-8987 and was informed that the module could not be updated because there were fault codes. The manufacturer was not made aware of the issue and a case number was not provided. The contact had not experienced a failure. Parts distribution disconnect.

- Teaneck, NJ, USA

My brakes frequently squeak. Something with the ignition also seems to not be working right when I try turning on my car, it won't start the first time(s) or starting is delayed.

- Miami, FL, USA

Took vehicle for ABS system module recall service. Dealer said ABS pump also broken, but was not covered repair under recall. Would cost additional $2320 to fix. As a result, vehicle ABS system still not functional. Unsafe.

- Key Biscayne, FL, USA

Re: NHTSA campaign number: 16V913000 I am filing this complaint in the hope the NHTSA can verify that what VW has indicated is truthful and how a consumer can determine when the recall - NHTSA campaign number: 16V913000 - is applicable vs. Not applicable independent of VW. I contacted VW regarding NHTSA campaign number: 16V913000 ABS / electronic stability control and dealer performed software update and test drove vehicle. Dealer and VW customer service both state the recall replacement module is not applicable. Their reason is regardless of the module being faulty with error code 01130 (indicative of 'brake electronics control module' (J104) faulty ' internet search - VW 01130 code), it does not fail 'the new diagnostic test' because of 'field value 124' reading vs. 'field value 125'. the NHTSA website states: Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. I do not understand or agree how both VW and the dealer state the module is faulty (and dealer indicated the module needs to be replaced'), yet also indicate the module pass the new diagnostic test. I.e. if it is a 'faulty' module how could it also pass the diagnostic test? unfortunately, VW lost my trust with the 'dieselgate' issue and my vehicle is impacted by this scandal and I am unable to verify VW is being truthful and, it seems to me, a faulty module should not pass any diagnostic test. What is in writing on the NHTSA website and the VW website (and what I have been told) regarding this recall notice seem to have different meanings or understandings. Sincerely and enclosed is scan of dealer's service paper work with personal identification areas blacked out to preserve identities.

- Cooper City, FL, USA

The contact owns a 2009 Volkswagen Jetta sportwagen. The contact stated that the speedometer failed without warning. In addition, the ABS indicator illuminated and the fuel mileage sensor failed. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module failed, and the ABS cord was burned and needed to be replaced. The vehicle was repaired, but the failure recurred. The VIN was not included in NHTSA campaign number: 16V913000 (electronic stability control). The manufacturer was made aware of the failure. The failure mileage was 71,000.

- Newport Richey, FL, USA