Technical Service Bulletins (TSBs) for the 2015 Jetta Hybrid are official communications between Volkswagen & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation completely. Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation completely. Read More »
To add model year 2016 and 2017 applicability and reminder about Programming Activation of Oil Pressure Regulation/Retraction on all models with 1.8L CPKA and CPRA engines after engine assembly, cylinder head or turbocharger replacement. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
Maintenance Information (Volkswagen Carefree Maintenance Program - Gasoline Engines Model Year 2015 and Newer): This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance ... Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
All Volkswagen engines are filled to a specific volume before leaving the factory. This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection. Read More »
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Engine and/or transmission control software designed and certified for a similar model/model year was used in vehicles affected by this action. This could impact vehicle tailpipe emissions. Read More »
Tech Tips (Fuel tank will not fill, pump clicks): This concern can be the result of the N115 Fuel Tank Pressure Control Valve sticking when the fuel door is opened. Read More »
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI? Clean Diesel Engine vehicles registered in the State of Minnesota only will ... Read More »
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI? Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE ... Read More »
This communication contains important information and SAGA claim entry requirements for interim AdBlue refills under the Carefree Maintenance and VW Care Maintenance plans for Model Year 2015 and newer VW models with Diesel Engines. Read More »
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI? Clean Diesel Engine vehicles registered in the State of Minnesota only will ... Read More »
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI? Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. Read More »
Technical Bulletin (Hybrid Oil Drain Plug issues): Engine oil leak after an engine oil change has been performed Incorrect drain plug and drain plug seal installed during engine oil change This document contains the part numbers for ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
"REMOVED THE FOLLOWING STATEMENT, AS JETTA HYBRID TRANSMISSION IS MAINTENANCE FREE: TRANSMISSION: DSG (NON AUTOMATIC): CHANGE FLUID AND FILTER (IF APPLICABLE)" Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
Technical Bulletin (Hybrid Oil Drain Plug issues): Engine oil leak after an engine oil change has been performed Incorrect drain plug and drain plug seal installed during engine oil change This document contains the part numbers for ... Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Service Information (VW Minimum Required Jetta Hybrid Auto Shipment AT343): This document informs of upcomming AT-343 Special Tool Packages for the matience of the Jetta Hybrids: ? Hybrid System Tools ? 1. Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
Technical Bulletin (High-voltage repairs on Hybrid and Electric vehicles): This document informs if a repair involving high-voltage components or battery needs to be performed on a Hybrid or Electric vehicle, a VTA ticket must be opened ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
On affected vehicles, the mechatronic unit service replacement may have been configured with a European software calibration. If present, the European software may not detect certain faults read or stored by a diagnostic system. Read More »
On affected vehicles, the mechatronic unit service replacement may have been configured with a European software calibration. If present, the European software may not detect certain faults read or stored by a diagnostic system. Read More »
Engine and/or transmission control software designed and certified for a similar model/model year was used in vehicles affected by this action. This could impact vehicle tailpipe emissions. Read More »
Engine and/or transmission control software designed and certified for a similar model/model year was used in vehicles affected by this action. This could impact vehicle tailpipe emissions. Read More »
Technical Bulletin (Prepaid PDI Time Units): Listed in the table within this document are the time units used in the calculation of the Prepaid PDI (PPDI) payment through model year 2015 Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number Read More »
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
Tech Tips (Fuel tank will not fill, pump clicks): This concern can be the result of the N115 Fuel Tank Pressure Control Valve sticking when the fuel door is opened. Read More »
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time ... Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, ... Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
"REMOVED THE FOLLOWING STATEMENT, AS JETTA HYBRID TRANSMISSION IS MAINTENANCE FREE: TRANSMISSION: DSG (NON AUTOMATIC): CHANGE FLUID AND FILTER (IF APPLICABLE)" Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, ... Read More »
"Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a ... Read More »
"Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a ... Read More »
This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines. Read More »
Service Information (VW Minimum Required Jetta Hybrid Auto Shipment AT343): This document informs of upcomming AT-343 Special Tool Packages for the matience of the Jetta Hybrids: ? Hybrid System Tools ? 1. Read More »
On affected vehicles, the mechatronic unit service replacement may have been configured with a European software calibration. If present, the European software may not detect certain faults read or stored by a diagnostic system. Read More »
Jetta Hybrid - 2015 FLUID CAPACITY CHART This document contains information on what fluids, how much for each of them are necessary to have a car up, and running. Read More »
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, ... Read More »
All Volkswagen engines are filled to a specific volume before leaving the factory. This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection. Read More »
