This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Upon acceleration onto a highway or from a light, the car will only accelerate slightly, then loses power and just coasts. It requires shutting off the car and restarting. This is intermittent. I was almost rear-ended on the highway due to this issue
The contact owns a 2013 Volkswagen Jetta hybrid. While driving 40 mph, the vehicle lost power and accelerated on its own. The contact was able to pull the vehicle over safely to the road shoulder and turned off the engine. When the vehicle was restarted, it would not shift into drive and the service reminder warning indicator illuminated. The vehicle was taken to midland Volkswagen of columbia (655 broad river road, columbia, SC 29210, 803-988-1000) where it was diagnosed that a new transmission or "E machine" needed to be installed. The dealer stated that their mechanics were not skilled enough to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 104,000.
I was driving on the highway and the car stopped moving. It was a transmission issue with the gear box. The same recall that the Volkswagen has but when I look up my VIN it doesn't come. However I had the same issue happen as the one described in the recall. I replaced the transmission but the car is still jerking around a lot. I want Volkswagen to take care of that.
2013 Jetta hybrid. Consumer writes in regards to unintended acceleration when applying brakes. The consumer stated the while attempting to parallel park, upon applying the brakes, the vehicle accelerated into a parked vehicle.
The contact owns a 2013 Volkswagen Jetta hybrid premium. The contact stated that the electronic control warning light illuminated as the vehicle accelerated independently. The contact was at a complete stop when the vehicle then independently accelerated to 5 mph but the contact was unable to accelerate any higher than 5 mph. The contact shut the vehicle off and once restarted, the vehicle resumed normal operation. The failure recurred twice. The vehicle was taken to a dealer. However, the failure was unable to be duplicated or repaired. The manufacturer was also made aware of the issue but provided no assistance. The approximate failure mileage was 32,000.
A D V E R T I S E M E N T S
- Minneoloa, FL, USA