10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Volkswagen Jetta brakes problems

brakes problem

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2020 Volkswagen Jetta Owner Comments

problem #1

Jun 262020

Jetta 4-cyl

  • 2,200 miles

A D V E R T I S E M E N T S

My car rolled into a wall on the other side of a parking lot while I was inside the opposite building. There is no alert/indicator/notification that the E-brake is engaged. There are alerts for the seat belt, air bag, truck/door opened, low gas, lights, etc. There is even a notification on the screen to remind me to grab my phone after I turn off the car and open the door. But for the E-brake, which is a two-step process that requires discrete pauses by the driver, there is nothing.this is a serious design flaw, that could result in a car rolling and injuring someone. I urge you not to wait for critical moments as in the past for auto alerts to be installed in cars, but to act now. I request all auto manufactures, VW and otherwise, that have E-brakes, create an alert that notifies the driver the car is off and the E-brake is not engaged, recall those cars, and update the computer. And if there isn't room, I suggest deleting the notification to not forget one's phone.

- Oro Valley, AZ, USA

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