Same grinding noise as everyone else from the transmission or torque converter. One dealer said it’s normal torque converter noise, the other said normal noise from the torque converter clutch but the vibration and loss of power during the grinding that used to only occur at 30 mph now starts at 22 and continues until at least 45 mph unless I take my foot off the gas and try again. Also there is now a lot of vibration in the pedal even when I’m not hearing the noise which is rarely. One dealer said they heard it right away and the other said it took then forever to replicate it. I hear it every time I accelerate from a stop. I’ve owned a 99 Jetta, a 2000 Golf, a 2002 Passat 1.8t (the one with the sludge problems) and never have I been treated so poorly when I had a complaint. Definitely my last VW unless they fix this soon.

2nd issue with my 2019 Jetta. I have had this vehicle for only 3 months now! I took my Jetta in on 10/27/18 with a complaint of my vehicle not accelerating when I push on the gas pedal. It is like the car is in neutral. Then the car will always jerk and the engine races like it is slipping gears. The last incident occurred on 10/25 when I was making a turn the car would not accelerate until after 12 seconds! So dangerous!! I am scared to drive this vehicle now.

I brought my car in the dealer this past Saturday and am told they need to have a Volkswagen rep come out to evaluate my car and no end date in sight as to when I will get my vehicle back. I called Volkswagen Customer Care and regional case manager will call me back tomorrow. I want to get into a completely new vehicle.The dealer's GM has stated there is nothing they can do to help me get into a new vehicle (buy back option) until Volkswagen states they will approve this option.

I am beyond frustrated and still do not know what is wrong with my car. So basically I am paying for (again) a car I can not drive.