This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car with 37540 miles check engine light came on, per the dealership the Evap purge valve and the fuel line needs to be replaced. It looks like there is an open recall -?? Emissions Recall Code: 20CQ-?? for the same car but for some reason it excludes my car.
The first time stalling while I was driving the car was stalling in the middle of the road. The second time drove to work park the car when I went to start the car it wouldn't start.
-It is not pumping gas correctly, it started out as while I pump gas it will stop frequently. I brought it to the mechanic and they replaced the evap system canister & now (while pumping) it stops even more frequently than before. Now I can only pump about 3/4 full & when I get to "full" it overflows. -I believe it is a safety concern because it is the fuel tank system. -It is available for inspection. -The problem hasn't been reproduced, it has been confirmed that 2019 VW Jetta GLI, 2019 VW Golf Sportwagen's, as well as some Audi's have been recalled for this problem. Has been confirmed that this is how it starts out. -No, there were not any indicators or symptoms prior to the problem beginning. It first started at the end of January of 2024.
refueling problems - early stopping of gas station fuel nozzles - then the fuel would spillback on me during the refueling at the gas station 4/10/2023 - early stopping of gas station fuel nozzles - remove and replace leak detection pump - evaporative emissions system and leak detection pump 7/27/2023 - continued early stopping then fuel spillback (very dangerous situation) during refueling - remove and replace gas tank - problems have not returned
- Northville, MI, USA
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I am a automotive technician at avis budget. I ordered a new fuel tank for the same model and year car. I got told by the dealer, to install the new tank "without heatshield" where the exhaust wrappes around the plastic tank. The VIN I reported=we send to the dealer for same repair. I took picture, sealer did not install "a heatshield" to protect tank from exhaust heat. On a 2021 model "VW is using this new tank" but with heatshield." I am forced now, to install the new tank without heatshield ! I dont want to be resposible, if the car kills someone. Same dealer performed prior repairs, where one car cought fire, because dealer did not install a heat wrapp on a replaced oil control flow valve, in back of engine. Please advise !!!
Car misreads gas, such as I can be driving and the gas meter will continue to rise. This will happen if/when the car is turned off for various periods of time. On occasion it might correct itself. Usually is will jump drastically. For example, my average is 440 per gallon. If I drive around town, it might go up to 550 in that drive. I can park, turn off, and restart, and the gas mileage might be the same or it might lower. During one drive it will jump from 550 to 320, or whatever.
Metal on metal sound at low speeds, whirring grinding noise. Then when it gets a little gas it lurches forward like a maniac and the sound goes away til speeds drop again. If the Jetta starts leaking fluids like others complain of then maybe VW will have to acknowledge that this cars transmission and turbo systems are truly messed up. Someone is going to get hurt.
My car is burning oil and running very well before the 10K recommended intervals. My car is only 1 year old and every month I have to add a half a quart of oil so I dont forget to check and run out of oil and get the oil light. There are many complaints about this vehicle burning oil. VW says its normal to run low after 1000 miles..."? how is this acceptable" luckily I change my oil more frequently than every 10K miles and noticed it was 2 quarts low.
I have a 2019 VW Jetta gli bought new from VW dealer. When you first start the car in the morning or after its been sitting, basically cold, it idles very rough. The whole car vibrates and shakes. After the car warms up this goes away. The ride of the car feels like there is no suspension. You feel every bump in the road. I have never gotten motion sick from a vehicle while driving. This car gives me motion sickness every time I drive it. I have had others drive the car and report the say thing. I have had passengers in the car and they can't believe how hard the ride is. I have tried all the modes eco, normal, sport and they all have a horrible ride quality. The worst thing is I was driving the car home after work and while sitting at a red light the A/C stopped blowing cold air. After coming off the red light I started smelling fuel coming from the A/C system. The A/C system was on max A/C with the recirc on, so was not on fresh air. Pulled over, opened the hood and saw fire coming from between the engine and firewall on the passenger side. I dropped the hood and the fire ball shot out the side passenger side right behind the passenger front tire. The side and under carriage of the car was on fire and is burnt up. I contacted the dealer they said to drive it in and they will take a look at it. Drive it in"??? after it was on fire??"
I currently drive a 2019 VW Jetta gli 6mt. Much like other concerns reported, my vehicle has engine cutting, massive engine power loss during the summer resulting in the vehicle almost stalling, and rough idle. I completed the mandatory recall back in December per VW's recommendation that was supposed to fix exactly the concerns I have. They do not. Volkswagen admits that my vehicle has what is referred to as engine timing retardation. They have been unable to replicate the vehicle's power loss, but says that running anything less than premium in the car can cause this (even though they advertise the vehicle as being eligible for regular fuel). Volkswagen has openly admitted that they are happy to sell a vehicle with engine timing issues, borderline stalling, heat soak issues, and false advertising pertaining to the fuel the car takes. In Volkswagen's own words, 'the vehicle is operating to spec.' I will be demanding a buyback.
2019 VW Jetta gti autobahn manual transmission stalls or loses engine power randomly. For me, it has happened several times in 5th or 6th gear when taking my foot off of the gas and coasting, the car will choke and feels as though fuel is cutoff and the engine cannot generate power. This is temporary, and shifting again and giving a little gas eventually things go back to normal. However, I'm concerned something is malfunctioning and more importantly at highway speeds this could be dangerous as it's sudden and expected.
I own a 2019 manual Jetta gli 35 anniversary. While slowing down to a stop light, stop sign etc.. the engine shuts off at slow speeds. Car is not equipped with start/stop feature due to haviing a manual transmission. I have to start car back up before taking back off from light. Major risk of me getting rear ended at a stop light and or stop sign. Apparently Volkswagen cannot figure out issue. Have seen 100's of people with brand new VW's having this problem.
2019 Jetta low oil warning: My 2019 Jetta first showed low oil waringing before the 10K mile service...at about 8K miles. Lindsay VW of dulles told me that was normal as the cars were sometimes shipped with less than full oil levels and they completed the oil change and sent me on my way. Ok. now I have about 18K miles on the car and the car is once again showing the low oil level warning. Check oil level and put in about a quart in. Soonest service appointment I could get shceduled is 33 days away... we'll see if I have to put more oil in before the dealership see the car.
Vehicle is randomly stalling when coming to a stop and the vehicle must be restarted. This happens regardless of whether the vehicle is in gear, if the clutch is fully pressed to the floor, or if the vehicle is in neutral. This seems to happen more frequently when the air conditioning is turned on. The vehicle is either slowing to a stop or has come to a complete stop when this happens. This has happened on the highway and in the driveway. I am afraid this will happen in the middle of an intersection and cause an accident.
Check oil level light/warning bell came on. Let the car cool, went out to check the oil with the dipstick, was very little oil in there !went to the auto parts store, checked it again, and this time the oil was back. Car was ok for 2 days then light came on again.
A D V E R T I S E M E N T S
- Atlanta, GA, USA