The contact owns a 2019 Volkswagen Jetta. The contact stated while driving 35 -?" 45 MPH, the instrument cluster went blank, and the -??Safety System Failure - Stop Vehicle-?? message was displayed. The contact stated that the A/C, radio, and hazard lights became inoperable. The contact pulled over and stopped the vehicle. After five minutes, the vehicle was restarted. The vehicle was taken to the local dealer, where it was diagnosed that the ignition switch had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V604000 (Electrical System). The manufacturer was informed about the failure. The failure mileage was approximately 72,413.

- Greenwood, MO, USA

On my recent drive on the 2019 Jetta, I was traveling at a speed of 10-15 miles when all of a sudden the dashboard went blank, including the turn signals, side, and front warning indicators. Though the car continued to be in motion, it was very disturbing to drive without visibility to the dashboard. I had to stop the car in a strip mall and then restart the car at which point the dashboard came on again. This was the second time this happened while the car was in operation. Let me know if other car owners have reported similar issues. I think this is a big Safety issue and will get drivers into accidents.

- Wellington, FL, USA