This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am continually have issue with my headlights bi-xenon ds3 bulbs going out. I have replaced the ballast and the bulb w oem parts and the issue continues. My day runner LED lights work on the passenger side but the HID bulb does not work. I have no low beam. Everything else works. Same issue on drivers side until I replaced the entire housing unit. Regardless both lights DO NOT REFLECT IN DISTANCE making it EXTREMELY HARD TO SEE AT NIGHT forcing me to have to drive w my fog lights on just to see.
Infotainment unit is extremely faulty with proximity sensors going off randomly engaging brakes and rear view camera not working. VW solution was a full replacements in excess of car's value
Front left headlight has no power going to it. Rear right tail light has no power going to it. Third, brake light has no power going to it. Wind shield washer pump has no power going to it. Both rear doors do not lock. This issue is all connected with each other because it fixed itself. Once and they all came back on together and then it went back out.
Clockspring in steering wheel has failed, rendering driver airbag non-operational. Should vehicle be involved in a collision, driver airbag will not engage. Horn and steering wheel buttons are also non-operational
Battery died. Went to dealer in another vehicle to purchase a battery. Installed the new battery and now have an airbag light. Called dealer to learn how to reset airbag, and they said it requires a special tool to reset along with a service charge ($80 to $160). Should an airbag system require special tool and/or knowledge when the car is required to have them? Everything else is operating normally, but airbags are out of service.
- Yorba Linda, CA, USA
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I was parked and suddenly my car did not want to start, no warning lights came on before experiencing this issue. After bringing it to the dealership according to them battery needs to be replaced again and it has been only about 2 years or less from last replacement. This issue clearly needs to be address immediately as batteries should last for minimum of 3 years. Also after experiencing problems with the battery the airbag warning lights came on and Volkswagen dealership is stating I must replace faulty airbag indicator light and pay it from my pocket which I find unacceptable. This issue needs to be further investigated as airbag warning indicator can also be related to ' Volkswagen's clock spring problems'.
Car has 65K on it and has been acting up for at least 10K miles on the following items: 1. the airbag indicator light on dash went on for no reason and I had to pay a diagnostic fee for it to be reset. 2. the radio links to my phone only 50% of the time with a failure notice posted on the monitor. The bluetooth will still work but to connect with my cord to also charge, very inconsistent. 3. the tire dash light is constantly illuminated despite having the tires and monitors checked several times. 4. the back up warning indicator has recently stopped alerting me and I came within inches of backing into a car today. I would like my dash to be error message free and my radio reliably working via my phone cord. I have tried different cords, purchased new tires and monitors, and the same issues continually occur. This all occurs when the vehicle is powered on, does not matter if it is parked or being driven.
Engine light came on 11/05/2020 got it checked and a oil change because it would be due within 500 more miles, these codes came up MB2, BR80, MA28, P068A. Car is running fine but my engine light is still on.
My car can be turned off and does need to be in park. The electrical comes and goes but the most alarming is the Jetta accelerates on it's own and it takes a couple of minutes to get it under control. At one point I have no way of stopping the acceleration to stop. Also, I asked crestmont VW if it was normal to have car off and not in park. They acted like it was normal. The Jetta has rolled back and almost hit people. I have not received any recalls from the company. It happens all the time.
While driving the my driver side window fell of track and fell down towards the door panel. It caused debris to fall into my car almost causing me to. Crash. I lost important documents. This is the second time. Back in 2018 the driver side window fell of track while was driving almost causing me to crash. It felt as if I was struck by lighting. It was a very scary moment. I just don't want my family to get hurt. It was repaired and was told that it is a common issue. Please help
I have notice since purchasing the car it has issues with mileage and correct has to mileage. I spoke with be when first getting it and the service worker acknowledged the issue but did not fix it. It is still a problem now. You can fill the tank up go a mile down the street and it will say you have driven 30 miles. Even when the vehicle is in park it will say you are driving at least 2 miles per hour. I have a video that better places the situation as well. This vehicle also have the cd player run hot, the lighter ports do not work again, and the antifreeze light has come on every year since purchasing this car. I feel there is something wrong electrically and engine wise.
The contact owns a 2017 Volkswagen Jetta. The contact received a recall notice for NHTSA campaign number: 19V615000 (electrical system, steering). While driving 35 mph, the brake pedal became difficult to depress and failed to stop the vehicle. As a result, the contact crashed into another vehicle. There were no injures and a police report was filed. The air bags deployed. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic. The contact called new motors Subaru (8670 peach St, erie, pa 16509, (814) 868-4805) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 25,000.
The contact owns a 2017 Volkswagen Jetta. The contact received a recall notice for NHTSA campaign number: 19V615000 (electrical system, steering); however, the part needed for the repair was not available. The manufacturer stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called lindsay Volkswagen dulles (22455 lindsay cars ct, sterling, va 20166, (703) 810-7760) and was informed that the part was not available. The manufacturer was made aware of the issue and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Volkswagen Jetta. The contact received a recall notice per NHTSA campaign number: 19V615000(electrical system, steering). Upon starting the vehicle, a humming sound was heard from the engine. Once the vehicle was placed into drive, the vehicle independently jerked forward without warning. The contact also stated that the vehicle would jerk forward while traveling at various speeds without warning. The contact had not spoken with the manufacturer or dealer regarding the recall. The vehicle was not diagnosed or repaired. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2017 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 19V615000 (electrical system, steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The parts were not available for the repair. The contact had not experienced a failure.
The contact owns a 2017 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 19V615000 (steering, electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called garvey Volkswagen of queensbury (located at 483 quaker rd, queensbury, NY 12804, 518-793-3488) and was informed that the part was unavailable. The dealer was unable to provide an estimated timeframe for when the parts would become available. The manufacturer was made aware of the issue and referred the contact back to the dealer. The contact had not experienced a failure.
A random notice appears on the dash display, "driver assistance button is disabled". then windshield wipers randomly activate, door locks click locked and unlocked, and cruise control disables all while driving. High beams no longer function and occasionally all electric display, radio sound, and lights go black while driving. You must pull over, shut off the car, and wait approximately 5 minutes before restarting to recover to normal. Volkswagen service claims nothing is wrong with the car because it doesn't show up on the diagnostic report.
I have a Volkswagen Jetta gli 2.0 turbo. It currently has 55,000. I am having a problem on initial start where by it runs rough, sometimes stalls at idle and sometimes stalls on initial acceleration. This started as a 30 day progress of getting worse. Now the yellow engine light comes on and at the same time the cruise control yellow light appears (intermittent). Computer diagnostics were run. When tests were run as a group no failures reported but when run individually 7 faults occurred including cylinder miss-fires and camshaft adj bank 1 intake error
The contact owns a 2017 Volkswagen Jetta. While driving the vehicle, it lost power. The contact had to guide the vehicle to the shoulder of the highway and narrowly avoided a collision. The vehicle was taken to seaside Volkswagen (1725 auto center pkwy, seaside, ca 93955, (831) 394-6666), but the failure could not be duplicated or located. The manufacturer was contacted and referred the contact to the seaside dealer. The vehicle was not repaired. The failure mileage was 6,500.
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- Stockton , CA, USA