TSB Document:

Affected Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Summary
Tech Tips (Customer concerns of their iPhone not connecting or having sporadic connections when using Apple CarPlay in the AppConnect environment): Ensure a cable certified by Apple is being used (a cable purchased from Apple or the cable that came with the phone). Non-certified or cables that are knotted, worn or extremely long will exhibit connectivity concerns. Cable adapters may also cause connectivity concerns.

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Date Published
DEC 04, 2015
NHTSA TSB #
10122142
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