This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Volkswagen Jetta. The contact took the vehicle in for a state emissions test and was given a code. The contact took the vehicle to heritage Volkswagen of West atlanta (1981 thornton rd, lithia springs, ga 30122) and was informed that a new evap pump was needed in order to pass emissions for the state of Georgia. The manufacturer stated that there was no recall on the vehicle for the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2016 Volkswagen Jetta. After driving the vehicle and parking it, a very strong odor of fuel was detected. The contact mentioned that the failure occurred several times. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 32,000.
Vehicle pauses for up to 5 seconds when attempting to accelerate across an intersection or while attempting to pass another car on the highway. This failure happens sporadically whether on a public street or highway. I never know when it will occur but have almost been hit by other vehicles several times.
At any time, day or night, any time of the year, when accelerating from a stop or attempting to pass another vehicle, this car will fail to accelerate when pressing down on the gas pedal. The delay can be as long as 5 seconds and since I never know when it will happen, I feel the vehicle is very unsafe. It can fail to accelerate in the middle of an intersection with traffic coming at you from both directions and you will not be able to get out of their way. I feel I take my life in my hands every time I step into this vehicle and recommend that on one ever buy one of these death traps!!!!
Jetta engine quit running with no notice in busy highway. Car had to be towed to dealer. Car was not repaired for three weeks. They cited lack of fuel system management computer module. It would take 5-7 business days to get. Fuel computer module and fuel pump were replaced. Have no confidence in car safety. VW will not replace per my request. My wife is fearful of driving car since she was traumatized.
A D V E R T I S E M E N T S
- Hiram, GA, USA