This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Volkswagen Jetta. The contact stated that she was unable to remove the key from the ignition after parking the vehicle and turning the vehicle off. The police was contacted for assistance, and after multiple attempts, an officer removed the key from the ignition. The vehicle was taken to toms river Volkswagen (256 NJ-37, toms river, NJ 08753) where the contact was informed that the vehicle needed to be diagnosed prior to any repairs. The vehicle was not repaired. The manufacturer had not been notified of the failure. The failure mileage was 41,300.
- Toms Rivers, NJ, USA
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- Toms Rivers, NJ, USA