This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Volkswagen Jetta. While driving various speeds and depressing the brake pedal to come to a complete stop, the vehicle failed to stop. The emergency brake was used in order to stop the vehicle and the "check the vehicle" warning message illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the vacuum gauge line failed due to not building sufficient pressure to brake. The vacuum gauge line needed to be replaced. The vehicle was later taken to fairfax Volkswagen (11505 fairfax blvd, fairfax, va 22030, (703) 359-4500), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was contacted and opened case number: 180105636. The approximate failure mileage was 31,000.
- Manassas, VA, USA
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- Manassas, VA, USA