This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2015 Volkswagen Jetta active grille shutter. A shutter system on the front end of the vehicle on the lower half of the radiator that allows air flow during different temperatures. The shutter assembly along with the electrical motor seems to go bad after a set amount of time. Giving off a Check Engine Code P05A0 as the shutters freeze open. Volkswagen dealerships have quoted $700-900 to replace the assembly as the only fix with vehicles being out of warranty. A quick search online has determined that this is a known problem for all these vehicles, Volkswagen are aware as they released a newer engine for the assembly. Also the check engine code can not be cleared until the assembly is fixed or replaced, thus not allowing vehicles to pass annual registration or smog check here in California.
The vehicle had been stationary for about 6 hours then caught on fire from the engine throughout the whole vehicle. The fire department came and out the vehicle fire out but the whole from end of the vehicle to the inside and backseat was affect by the fire.
The window has a mind of its own. I went through the manual to troubleshoot it, worked fine for a day then right back to what it was before. Everything that has to do with the driverside door, expect to open from the inside just went haywire with no warning. The mirror defrost doesn't work and the outside door handle won't open any longer. When I turn it is now making a stage squealing noise. My car is only 4 years old. Should not have any of these issues.
The contact owns a 2015 Volkswagen Jetta. While the vehicle was powered off with the windows rolled down, the contact reached into the vehicle and the window rolled up and squeezed the contact. The contact sustained chest injuries that required medical attention. The vehicle was taken to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified and provided case number: 160250974. The manufacturer advised the contact to take the vehicle to a dealer. The failure mileage was approximately 7,000
A D V E R T I S E M E N T S
- Los Angeles, CA, USA