Key gets stuck in the ignition when turning off the engine. Cannot turn the engine off. The key will not return to the off position.

- Palmyra, NJ, USA

I purchased my 2014 Jetta SE 1.8T. Dealer on March 24 th 2014. I was never notified of the recall. I never went back got service there however the same dealer reported this recall was performed https://static.NHTSA.gov/ODI/rcl/2014/rcmn-14V182-3299 my concern is that I have experienced numerous issues 1 with the charcoal canister which was directly related to the fuel rail recall and cause my car to shows signs of S failing turbo while under warranty and I was told it was not covered. However this Jetta A6. Is pzve vehicle and covered up to 12 -15 years 150,000 miles the first claim I filed was not honored by VW. And I wash told I could drive my car w/O issue. Then my transmission. Fails and I am certain my fuel problem my engine like my epc light and all the above are related. But in this case the fact that I was never contacted about this recall and it does show according to their records 3 days after I drove off the lot I was later informed by former techs that it never happened which makes selfie as I never returned to that lot until 10/28/2016. So it was not done. I have been approached numerous times while driving being told that S flame existed under my vehicle while driving but I did not put it to anything now I realize and feel as though I was sold a lemon or car containing faults that were unforeseen car literally just quit after driving off mckenna lot after service dtla VW claims I may have a failing turbo error code read but never addressed until after I left w car service performed by VW pacific left me pulling off VW lot. W 1/4 filled pulling off VW lot. Then called vwcredit claims told to go to my dealer where I was told leave when I bevsn upset about my info not being in the dealership system how did they preform.

- Brea, CA, USA

Key gets stuck in ignition when turning off the engine.

- Fernley, NV, USA

Key gets stuck in the ignition when turning off engine.

- Elk Grove, CA, USA

Can not turn ignition to "off" position when engine is running. Car was placed in park L, parked in grocery store fl T surface parking lot. Drove car back home, tried again to no avail. Car was stationary.

- Griffith, IN, USA

Ignition key will not rotate in ignition switch to turn engine off. This is a common defective design condition in the non-keyless models. One trick learned on internet is to tap end of key with screwdriver handle while lightly turning in off direction. Safety concern is inability to turn car engine off in emergency, electrical fault/fire or for police safety.

- Lusby, MD, USA

The contact owns a 2014 Volkswagen Jetta. While the contact's daughter was driving at unknown speeds, the vehicle shook and the instrument panel lighting flashed. The driver depressed the brake pedal, but the vehicle failed to slow down or stop. As a result, the driver crashed into the rear of another vehicle. The driver sustained injuries to the left shoulder and back, which required medical attention. The injuries to the other vehicle occupants were unknown. A police report was not filed. The vehicle was towed to a dealer where it was awaiting diagnosis. Several weeks prior to the collision, the vehicle was taken to the dealer for the flashing instrumental panel lighting and intermittent starting issue. At that time, the vehicle was diagnosed as needing a new battery. The battery was replaced. The manufacturer was not notified of the failure. The failure mileage was unknown.

- San Dimas, CA, USA

2014 Jetta tsi: Opening & closing doors, glove box, and trunk causes the fuel pump to engage, you can even hear it. This causes fumes to accumulate in my garage to a high level. The fuel pump recall has been done per dealership. Imo the fuel pump shouldn't engage until the key is turned in the ignition. It is not a fuel leak, in the presence of an ignition source. It is a fuel leak, in the presence of opening & closing doors, glove box, and trunk. I have discussed with VW and their opinion is that "that is the way it works". the vehicle was parked in my single car garage and not running. This continues to happen on a regular bases.

- Killeen, TX, USA

Faulty ignition switch. Locks on the "on" or "off" position.when the vehicle is stationary it is hard to turn it on or off because it locks.

- Kyle, TX, USA

Car continues to leak, tire sensor always on doesn't go away, since the beginning of lease terms, all the above mentioned is consistent, while vehicle is stationary, in motion, on street or on a highway. Further, the same occurs with any turn.

- Irvine, CA, USA

One day I was pulling out of a parking lot onto a small street with a slight hill. Felt like the car was stalling but I thought maybe I didn't press on the gas hard enough. The car rolled slightly backwards until I hit the brakes. I tried pressing the gas harder. Next thing I knew, the engine was off and battery warning light came on. A couple of other lights came on as well, but those come on and then go off often so I don't know what to make of that. The next day I was driving down the road and as I slowed down with traffic approaching stop light the vehicle started to shake as if it was trying to quit on me. I pulled over into a bank parking lot to stop and restart the car. Another light came on but it is off now. I'm worried that this will happen again and result in an accident. Not sure what is wrong or if the vehicle is safe to drive.

- Hixson, TN, USA

We drove our 2014 V/w Jetta to grocery store and vehicle was parked in the parking lot while my husband was sitting in it waiting for me to return no more than 20 minutes the vehicle engine light came on and begin flashing and turned off and would not turn back on. We called aaa for towing and an extra battery but the batter was working fine. Almost 2 hours later waiting for 2nd tow truck to come and tow the vehicle, it turned over and we managed to drive 2 miles home and the car started one more time and has not turned back on since. We had vehicle towed to the dealer and the dealer says it is engine problem and we have to pay $396 to pay for repair. We have had this brand new vehicle for 9 months and it has burned my husband back and now it doesn't work.....

- San Tan Valley, AZ, USA

In traffic, the single low tone horn on the Jetta is barely audible. The VW dealer service manager says the horn is standard, and acceptable to them and will not replace it. Is a vehicle horn a safety issue" yes. If the horn does not give out sound which is audible on the roadway, what good is it? why is a horn required for a vehicle inspection sticker? why not just install a bicycle jingle horn" there are horns that are loud, after market. The Jetta horn is weak and dangerous. Plus, it is not loud enough to be heard in a parking lot when looking for your vehicle, which is another safety issue for women at night.

- Manchaca, TX, USA

June 2014 I brought my 2014 Jetta SE to the dealership to have it looked at B/C the airbag light came on & other lights.they had my car for a 1.5 weeks & claimed they were waiting on a new clock spring, finally after me getting agitated they fixed it, the car at the time only had 2000 miles on it.I was told by the service department it was just a electrical glitch and it's been fixed.then August 19,2014, the traction control, tire pressure, etc lights came on when I was backing down my driveway, I emailed the service tech asking if I needed air in my tires he said no to then turn the car off and turn it on, that should resolve the problem.he then said if it happens again to drop the car off at the dealership.September 3,2014 the lights came back on and this time I demanded to bring my car in.my breaks were squeaking, all the lights from before where on & the back tires were making squealing noises, it only had 3750 miles on it.they had my car again over a week and came back with excuses, they said they were waiting for VW to give them the software update, they have 5 other cars that have also been waiting for the update.after me yelling and emailing everyone & going there myself to demand my car.they say VW hasn't release the update but they will dial it into my car.this is a serious safety concern and they are sitting on the fix.I then took my car to another dealership, meanwhile they deleted the error code so the traction etc lights are off.the other dealership said they couldn't give me a loaner car B/C VW wouldn't reimburse them unless the car gave them an error.I told them to call VW and get the error, they told me they couldn't. I would need to drive the car until the lights came back on and they could get an error code from the car.meanwhile a week later I'm still trying to find a dealership in atlanta with a loaner car & can fix my defective car.

- Atlanta, GA, USA

The contact owns a 2014 Volkswagen Jetta. The contact stated that while driving at 35 mph, the brakes and steering wheel seized and excessive force was required on the steering wheel. The contact mentioned that the battery and the no key warning lights illuminated. The failure occurred on several occasions. The vehicle was towed to the dealer where it was diagnosed that the battery and the alternator needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 4,000.

- San Diego, CA, USA

The car presented problems in the month of July. Stopping at a red light the car is completely turned off, also the cell phone charger not working, this happened three times unfortunately not had the time to take it to the dealer. No light at the board of any problem warned. Turned off and turned on the car again and went back to work. I made an appointment with the service department told me to take it on Monday, August 4 at 10:30 am, I waited until 1:30 pm. They didn't give another car for go my job. They said they had called the same Volkswagen and they could not find the problem. They gave me the car without solving the problem because it turns off only they fixed the phone charger. The car returned to present problems on Sunday August 31 at 7:30 pm. I started the car and drive 3 blocks / blocks and turn right the car turned off, I found myself with a co-Pilot. Turn off the car and turned it on like I used to, yes it worked, but it light seat belt and air bags began ringing since we had not recognized belts. Turn off the engine and turned on 4 occasions but the problem was not resolved. I had to be with this annoying noise during Monday (labor day). I come back on Friday 5 September to services department left my car and I need a car to get my job but the didn't want to give me when I told her that explain in a paper that there isnot a car for me she asked me to wait a moment and suddenly I got a 2015 Nissan Altima, but could handle only in New York I can not leave this area. I call wolkswagen 800-822-8987 because I want come back my money because the car presents too many flaws that can not be fixed and I will not be a victim of an accident in the future. Please appreciate attention to my order. Thanks a lot

- New Rochelle , NY, USA

2014 VW Jetta suddenly stalled while driving on the freeway. Engine stalled and had complete loss of power, reducing steering and braking capability, creating a dangerous driving condition likely to increase chances of a crash. Alternator light came on. Was able to avoid traffic and get over to side of road and shut engine off. Was able to restart, move car 10 feet, and stalled again. Restarted and drove straight to point of sale (dealer quirk VW of braintree, mass). Dealer had car twice, for six days total. Dealer said they were eventually able to reproduce the condition, but did not find a physical cause. Dealer said they discovered a "software update" was available to address this issue and applied the update. Dealer said the car was then "100 percent" not at risk of having this issue. Two weeks later, on August 9th, car stalled while driving about 35 miles per hour. Coasted to side of road and was not able to restart. Car was towed to same dealer (quirk VW) after hours. No new action taken yet. I plan to ask for a refund. This issue has put my life in danger as well as that of my passengers and the lives of other drivers around me, and I believe represents a serious defect in this car. With unexpected stalling and loss of controls while driving, I am put at the mercy of other drivers to avoid my car unexpectedly and at high rates of speed. I do not feel safe driving this car. I am concerned that the next time this happens, I or another person won't be so lucky.

- Braintree, MA, USA

Purchased car new in Oct. 12, 2013 with 23 mi on it. On November 6, 2013 I was driving down interstate 65 mph and without warning lost all power to the vehicle; lost power steering and brakes. Able to pull to side of road and veh started right back up. Took veh to dealer they said nothing was wrong with the car. On Dec. 14, 2013, veh stalled while stopped at a light with no warning. Started back up after several attempts. On Feb 18, 2014, vehicle shut down again while at a stop light again with no warning. Took to dealer who performed a system update and assured me problem was solved. On May 31, 2014, power port failed. Took into dealer they replaced fuse. One week later it failed again. Service advisor said to leave the phone charger in the port that it blows fuses when pulled out. On July 2, 2014 vehicle shut down on me again while driving on highway losing all power steering and brakes-this time barely able to safely get to side of road. Taking vehicle in again to dealer today.

- Cumming, GA, USA

The contact owns a 2014 Volkswagen Jetta. The contact stated that she was experiencing some electrical problems with her vehicle. While driving approximately 30 mph the ABS light came on and would not go off. The contact made no mention of whether the failure was diagnosed by a mechanic. The failure mileage was 15. Updated 8/12/14

- Brick, NJ, USA

The vehicle's ignition gets stuck.

- Oxon Hill, MD, USA