CarComplaints.com Notes: VW updated the Jetta's interior and added new features like backup cameras to certain trims. Time will tell if these adjustments start falling apart.
10.0
really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
40,219 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Overused of soy wiring has caused hundreds of needless dollars of repair work. Wiring is being chewed about by rodents since rodents like soy products.
Every time I go over 10 mph the door locks try to lock but they don't so when I brake and go less than 10 mph it happens again. During rush hour traffic they go off 50 to 100 times. It is an issue that I have seen from looking up the problem on the internet. It has affected every door in my car to the point where it has to be fixed and I am unable to open the doors from outside the car. Please help and look into this matter. It has been doing this for about 6 months.
The contact owns a 2013 Volkswagen Jetta. The contact stated that the horn, alarm, and door locks failed to beep/operate as intended without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was unknown. The failure mileage was approximately 66,000.
- San Diego, CA, USA
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A year ago the vehicle would not accelerate while driving and would then come to a stop. It was taken to the dealership where they said it was a wiring issue. In the past year the vehicle will turn off when sitting in traffic or at a light. Car will not detect key fob even when new batteries have been used. Car will say no key.
"fuel pump defect". my 2013 VW Jetta has been randomly stalling out in mid commute within the last few months. I will be driving and the vehicle just cuts off and I have to crank the car back on and being mindful of ongoing traffic. This is increasing becoming an issue as I initially thought it was a random occurrence however as this has repeatedly occurred out of no where when I'm traveling in heavy traffic it has become very scary in an accident occuring. I saw that there is a recall on select VW vehicles however it does not include my vehicle which appears should also be immediately included as this is a serious safety issue with this vehicle.
The contact owns a 2013 Volkswagen Jetta. After inserting the key in the ignition switch, the key was stuck and failed to exit the switch. The vehicle was taken to brandon Volkswagen (9816 E adamo dr, tampa, fl 33619) where it was diagnosed that the ignition switch needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 56,000.
Key gets stuck in ignition and won't turn off. VW dealership is aware of issue say oo by it is a common problem. Ignition cylender was replaced once already at 32,000 miles. Now the same issue is back at 70,000 miles on the replacement part.
The contact owns a 2013 Volkswagen Jetta. While the vehicle was stationary, the ignition key became stuck in the ignition. The contact stated that the vehicle could not be turned off and was stuck in the run position on more than one occasion. The vehicle was taken to southport Volkswagen of baton rouge Louisiana (located at 13940 airline highway, 70817) to be diagnosed. In the past, the contact was instructed by the dealer to snap the key back and forth in order to turn off the vehicle. The manufacturer was made aware of the issue. The failure mileage was 34,000.
Key gets stuck in ignition and I cannot turn off the engine." When car is parked anywhere key usually won't turn to start car, eventually does, but sometimes the key will not turn to shut the car off, so it stays running till the key decides it wants to come out or run out of gas after saving for years, bought this car for our daughter, afraid to drive anywhere. May get stuck somewhere where key will not turn to start car. If a car does not turn off or start, this is a safety concern. I have only had the car less than 2 weeks and notice it is getting harder and harder to turn the key on or off. Many complaints regarding the same issue, which appears to be the ignition switch lock. Volkswagen should recall these cars for faulty ignition switches. Thank you - [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The key gets stuck so it wont turn to shut the car off. If able to get it to turn the car off the key gets stuck so you can't take it out. Trying to turn the car off the key gets stuck.
Key stuck in ignition! the key keeps getting stuck in on position in the ignition switch after coming to a stop. An excessive amount of wiggling, turning, pulling or jerking will eventually move the key to the off position. Sometimes it take up to 20 minutes by a strong person to accomplish this task. Although this car is out of warranty however this is a known issue and VW is aware of this issue. However VW usa has refused to recall nor pay towards the repair cost which has been quoted at $800 by the dealership.
Ignition switch gets stuck both when starting and while stopping, had to let my car run for hours before I had to wiggle out the key, dont think this will work for long.
It has always been hard to cut the car off. But I assumed it was the key. This weekend after getting my oil changed we could not get the key out the ignition.the ignitioj switch wouldn't cut off. It took over an hour to get the key out.this was the first time the key has ever got stuck like that. And since then it has stalled 3 more times. It does require a lot of pressure or shaking of the key in the switch for the ignition to finally cut off.
A D V E R T I S E M E N T S
- Frisco, TX, USA