CarComplaints.com Notes: VW updated the Jetta's interior and added new features like backup cameras to certain trims. Time will tell if these adjustments start falling apart.
Last night I parked my 2013 Jetta in a business parking lot and went in the building. I did what I always do and cranked my emergency brake, particularly since I have a manual transmission. The parking lot had a slight incline.
A few minutes later, according to witnesses, the car began to roll and crashed into a brick pillar. Upon inspection, I verified that the emergency brake had been cranked. I filed a police report and they verified the same thing. Upon entering the vehicle, I dropped the brake down and pulled it back up. This time the brake was much looser than it had been previously.
This morning I brought it to the dealership and explained what happened. After inspection, they claimed that everything was in sound mechanical shape and refused to do anything. I don't know what to do. I don't want to pay for the damage, considering that something went wrong beyond my control. I'm also leary about parking it on any other incline for fear that it will do the same thing and potentially hurt somebody. Absolutely frustrating!
A D V E R T I S E M E N T S
Last night I parked my 2013 Jetta in a business parking lot and went in the building. I did what I always do and cranked my emergency brake, particularly since I have a manual transmission. The parking lot had a slight incline.
A few minutes later, according to witnesses, the car began to roll and crashed into a brick pillar. Upon inspection, I verified that the emergency brake had been cranked. I filed a police report and they verified the same thing. Upon entering the vehicle, I dropped the brake down and pulled it back up. This time the brake was much looser than it had been previously.
This morning I brought it to the dealership and explained what happened. After inspection, they claimed that everything was in sound mechanical shape and refused to do anything. I don't know what to do. I don't want to pay for the damage, considering that something went wrong beyond my control. I'm also leary about parking it on any other incline for fear that it will do the same thing and potentially hurt somebody. Absolutely frustrating!
- wardj, Lehi, UT, US