CarComplaints.com Notes: VW updated the Jetta's interior and added new features like backup cameras to certain trims. Time will tell if these adjustments start falling apart.

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
43,318 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Jetta body / paint problems

body / paint problem

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2013 Volkswagen Jetta Owner Comments

problem #11

Jan 012024

Jetta

  • miles

A D V E R T I S E M E N T S

I was driving and out of no where l.the sunroof exploded. We didn't hit anything or nothing hit us it was crazy

- Wvc, UT, USA

problem #10

Jan 212019

Jetta

  • 69,400 miles
Takata recall, the doors opening mechanism in cold weather won't allow you to close your door. This is a serious safety hazard. Upon researching this problem I found that this has been happening to Volkswagen since at least the 2000S models. I had just went out of my house and gotten into my car when I notice that the door wouldn't open from the outside but would from the inside. I then went to close my door and it wouldn't close. About an hour of my car on with the heat on full blast the door was finally about to click shut.

- Elkton, MD, USA

problem #9

Sep 012018

Jetta

  • 60,000 miles
Inoperative drivers door lock when locking with the key fob remote. Driver side door will not lock with the key fob, nor will it with the button inside the car. It will only lock with the key sometimes. But even then, probably 50% of the time it doesn't lock with that. Car will not lock while you are sitting inside, or driving. Not very safe when you are going through dangerous cities'.. especially if you are unaware when this defect is not going to allow you to lock your door, if needed. Isn't that what a lock is for- safety and security? this is a known problem, and has been for a while- within previous years. Volkswagen is obviously just refusing to do anything about it. When I took it to the VW mechanic, he seemed very well aware of this Volkswagen issue.

- Cedar, MI, USA

problem #8

Jan 312016

Jetta

  • 20,000 miles

A D V E R T I S E M E N T S

I hit a tree on a city street and the airbag did not deploy that time either and I had a cut on my head I had injury to my knee and my achilles tendon both of which resulted in surgeries. I have had two other accidents since neither time neither I have had two other accidents since and the air bags did not deploy. Both of those were in parking lots. I am 84 and have fallen twice since the accident because of my injuries and sustained head trauma and memory loss. I will try to locate the accident date. It was in 2016.

- Houston, TX, USA

problem #7

Oct 082016

Jetta

  • 65,000 miles
Car jolts on freeway. Driver side mirror protector fell off. As a result of trying to grab fallen off piece over extended arm injury. Due to extending arm out window

- San Clemente, CA, USA

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problem #6

Oct 012016

Jetta 5-cyl

  • 52,000 miles
While driving through high wind, the driver side mirror plastic protector fell off. The ac unit needed complete replacement costing 1600 and now the ideal while turning on car is very high. Sound almost like it did when I had to take it in for the electrical recall in the last years. Doors are squeak when opening and closing. And while driving a noise that sound like chains rattles through out the car which is a very irritating sound.

- San Clemente, CA, USA

problem #5

Jul 202016

Jetta

  • 68,000 miles

A D V E R T I S E M E N T S

While driving through high wind, the driver side mirror plastic protector fell off. The ac unit needed complete replacement costing 1600 and now the ideal while turning on car is very high. Sound almost like it did when I had to take it in for the electrical recall in the last years. Doors are squeak when opening and closing. And while driving a noise that sound like chains rattles through out the car which is a very irritating sound.

- San Clemente, CA, USA

problem #4

Jan 182016

Jetta

  • 55,000 miles
The contact owns a 2013 Volkswagen Jetta. While turning right into the driveway at 5 mph, the front driver side bumper shattered. The failure occurred during snowy, inclement weather and there was no pressure due to the snow on the bumper. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

- Sun Prairie, WI, USA

problem #3

Jan 112016

Jetta

  • 60,400 miles
Takata recall the driver side door was not opened. So, I go to passenger side and open that door. After opened not closed either. The such as door problem can find from other people either in same car owner. And also, when using remote to make lock the door, other doors locked but this door still can open.

- Slingerlands, NY, USA

problem #2

Dec 072014

Jetta 4-cyl

  • 15,700 miles
I was stopped at a solid red traffic light and when I got the green light to proceed straight across the intersection I began to accelerate. Halfway through the intersection another vehicle (vehicle #2) crossed my path of travel on the right hand passenger side and vehicle #2 driver's side crashed into my front end. My vehicle was spun around counter clockwise due to the impact of vehicle #2. as a result of this crash my vehicle sustained heavy front end damage and pieces and parts were strewn all over the road. Fluid was leaking out of my vehicle and the vehicle was not able to be operated post-collision. With the heavy front end damage the driver, passenger and side airbags in my vehicle did not deploy.

- Burlington, VT, USA

problem #1

Sep 262014

Jetta 4-cyl

  • 11,000 miles
Sunroof shattered while driving in the country, no other cars nearby, nothing overhead, no apparent reason, it just blew up throwing glass everywhere. Luckily my 5 and 6 year old were not in the backseat :)

- California, MD, USA

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