Both front bucket seats ' backrests are tilted inwards. On the driver's seat this causes unbeknownst to the driver to tilt his neck slightly outwards to correct the inwards tilting and produces a long term neck pain effect of which he is unaware of its source. If you put a string around the back rest and slide it down from top to bottom and you can clearly measure the difference in depth distance between the cord on both vertical ends of the backrest as you slide it down. I did the test recently in front of a VW technician and he agreed with me that the backrest was tilted inwards. I first reported this issue to Volkswagen of America when the car was still under full warranty in September 2016 when I just bought it with 24,000 miles. At that time they said they depended on the dealers mechanics opinion. But the techs once confronted prefered not to analyze evidence that was unfamiliar and potentially compromising. I went back to Volkswagen of America recently with a full confirmation of the problem. I told them that after a hundred thousand miles of using back rest cushions and a stiff neck pain to show I was absolutely sure that there was clear reason to recall and replace at least the driver's seat. Furthermore during the pandemia I stopped driving the car for about 4 months and the neck pain faded mostly away. At this moment a supervisor from Volkswagen of America called me back and said rudely they were not going to do anything because the car was now out of warranty and they would only replace the seat if they were mandated by a recall. So here I am...pursuing a solution to a hidden-hard to diagnose problem that I believe not only affects my car generation but other models of Volkswagen manufacturing.

- Miami, FL, USA

There have been many issues with this model but the one I am having more issues with, are the head lamps and/or fuses. In October of 2014, my left side low beam stopped working, I bought 2 bulbs so it could be replaced and then it wasn't the bulb, it was a fuse. In January 2015, the left side bulb stopped working again, I took it to the dealer because I couldn't find any fuse that was blown on my own, this time it was the bulb. Now it is the right side low beam that isn't working. I am not sure what is going on but I have another car that is 20 years old and I have replaced the bulbs only 1 time. When I first bought this car in June of 2013, I had it less than one month and while going across a rail road crossing, the car shut off completely. After tests, they said that it showed nothing and then it happened again and still nothing was found. The seat belt sign comes on for the right front seat because of a sensor when no one is in it. The trunk has a delay on it and takes a while to open. The gas mileage is not at all what it claims either. I get at the most 32-34 mpg and 99% of my driving is on the interstate. I didn't get any extended coverage on it because everyone says that they are great cars, well unless something is done to fix the issues that they have, they will never get another buy from me or the hundreds of people I know and all the ones that read the reviews.

- Adairsville, GA, USA