This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Volkswagen Jetta. While depressing the horn, it failed to sound and the air bag warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the clock spring needed to be repaired. The mechanic informed the contact about NHTSA campaign number: 15V483000 (air bags). The contact called prestige imports Volkswagen at 914-769-5100 (located at 44 pleasantville rd, pleasantville, NY 10570), but the vehicle was not diagnosed or repaired. The contact called the manufacturer, but did not get an answer. The VIN was not included in the recall. The approximate failure mileage was 88,000.
- Yonkers, NY, USA
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- Yonkers, NY, USA