This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Horn only occasionally works when honking and/or locking car, which increases the risk of a crash since I can-??t always use my horn to alert other drivers of presence. One front headlight only occasionally works (lightbulb is not the issue), which increases the risk of a crash since other drivers may not be able to see me as well & I am not able to see the road as well in the dark. Cruise control does not work at all, which increases risk of speeding and therefore increases risk of crash. Dealer has inspected horn/headlight issue but could not determine cause. No warning signs. Issues first appeared a couple years ago.
Head lights are on when temperature is cold. It happens every time and killing the battery. I believe the issue with light switch because when I unplug it at night from the car and re-plug the light switch in the morning, it all works without any issue.
Headlights are constantly failing while driving. !St time in Feb 2019 both lights failed at the same time while driving at night on the highway. Replaced both bulbs. Sept 09, 2019 left bulb failed while driving at night on the highway. Again replaced both bulbs. Left bulb failed again Sept 12, 2019 while driving at night on the highway. Research shows many other VW Jetta owners are having the same issue.
Low beam headlights go out every two months. Each bulb fails independently within a week of each other. The dealership has checked wiring, voltage, and fixtures but found no problems. This creates a safety issues without having any headlights.
The contact owns a 2012 Volkswagen Jetta. The contact stated that the horn would not sound and the headlamps would not illuminate. The failures occurred without warning. The vehicle was not diagnosed, but the headlamps were replaced. The manufacturer was not notified of the failures. The approximate failure mileage was 95,000.
Low beam headlight bulbs fail frequently. I purchased the car approx. 1 year ago and have had to replace each lowbeam bulb twice already. They have failed one at a time, so I have not lost both while driving.
Purchased 2012 VW Jetta new at local VW dealership. Currently has approx 51,000 miles on it. At around 29,000 miles ignition switch would not shut off while I was shopping-took to dealershipi and was told it was fixed- had just stuck. Less than a month later same thing happened. Dealership had the car for weeks-(this time they did provide loaner car). Most recent- prior to ignition problem currently occurring I had to have wiper motor replaced at my cost $600 plus dollars. I sat in waiting area of dealership that clearly stated we provide loaner car or shuttle service at time of your appt. Neither available on that day. I addressed this issue with service manager who was off that day. Received apologetic E-mail. Have had to replace headlight bulb and needs replaced again. Could this be an electrical issue" is this car even safe to drive my grandchildren in" I am not feelin comfortable with it. Presently as I am writing this my car has been running for 18 hours. Ignition stuck Friday eve- service dept not open on sat. When I called Friday eve basically I was told "get it over here somehow and we will take a look". presently weighing my options-needless to say I am extremely disappointed with the purchase of my first new VW. Previously had owned two used VW golf. Note: First time I was fortunately close to VW garage which is a 40 minute drive from my house-fortunate again this time that it's sitting in my driveway running until I can figure out a plan. Loved my VW-past tense. After going online I see other people have had this very experience with ignition. Seems it is going to be expensive. Very disappointed! my dealership is VW clarksburg, wv. Former star motor-1-304-623-7827. Shane leblond - "service manager"
My headlights keep burning out. I replaced them 4 times in the last two months! there is nothing wrong with the bulb harnesses. There was a point where both headlights burned out at the same time and I had no lights! I did research on this matter to find many Jetta owners are having the same issue these bulbs are not cheap to keep replacing them every couple of months, and the safety issue has to be considered here. I was parked thank god O noticed no lights before O drove. If where I lived was lit up I never would have noticed both my bulbs were burnt out!
Driver side bulb keeps burning out. Was replaced by dealer with oem parts, but it keeps burning out every month. The daylight running light on the driver side does not work. They keep replacing it and it keeps burning out. I see many other Jetta's like mine with the same problem on the road.
Driving home at night, both lowbeam headlights stopped working. The daytime running lamps still worked as did the high beams. I replaced one of the headlights with a new buld, and it still did not work
Both of the low-beam headlights stopped working as I was driving home on a unlit highway at night. The daytime running lights worked when I turned off the headlights, and the high-beam headlights worked when I tried using them. The next morning I replaced both low-beam headlights and they still do not work.
A D V E R T I S E M E N T S
- Dallas, TX, USA