This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Volkswagen Jetta. The contact stated that the fuel door failed to unlock. The dealer advised the contact to lock and unlock the vehicle doors several times and then activate the fuel door lock system to unlock the fuel door. The vehicle was not taken to the dealer for inspection. The manufacturer was aware of the failure and advised the contact to take the vehicle to the dealer to have the fuel tank door lock modified. The approximate failure mileage was 43,000.
- Portland, OR, USA
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- Portland, OR, USA