This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Volkswagen Jetta. The contact stated that the key would get jammed in the ignition, which resulted in the key being unable to turn to the off position. The failure occurred without warning. The dealer was not contacted. The manufacturer was contacted regarding the company's customer satisfaction campaign; however, no further assistance was offered due to the mileage being over the stipulation. The failure mileage was approximately 112,000.
- Fontana, CA, USA
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- Fontana, CA, USA