This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Volkswagen Jetta. While the vehicle was stationary and while driving various speeds, the horn became inoperative in cold climates. In addition, the windshield wipers failed. Furthermore, the ignition key became stuck in the ignition on several occasions. An independent repaired the ignition. A dealer was not made aware of the failures. The manufacturer was made aware of the ignition failure. The failure mileage was approximately 65,000.
The contact owns a 2012 Volkswagen Jetta. While driving 40 mph, the horn failed to sound when it was pressed. The failure occurred without warning. The vehicle was taken to a dealer (northtowne Volkswagen, 6728 N oak trafficway, Kansas City, mo 64118, (816) 436-2255) where it was diagnosed that the horn needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was 73,400.
The contact owns a 2012 Volkswagen Jetta. The contact stated that the horn would not sound and the headlamps would not illuminate. The failures occurred without warning. The vehicle was not diagnosed, but the headlamps were replaced. The manufacturer was not notified of the failures. The approximate failure mileage was 95,000.
The contact owns a 2012 Volkswagen Jetta. The contact stated that while driving at various speeds, the horn failed to function. The contact stated that the horn functioned intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 35,000.
The contact owns a 2012 Volkswagen Jetta. When the horn was activated, it failed to operate without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
- Huntsville, AL, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2012 Volkswagen Jetta. While driving at an unknown speed, another vehicle veered into the contact's lane. The horn malfunctioned and failed to alert the other person. As a result, the other vehicle crashed into the driver side of the contact's vehicle. A police report was not filed and no injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000.
The horn on this vehicle becomes unresponsive at times. When it does work, the horn tone is very low and is difficult to hear. This could be a safety issue. It also concerns me since an operational horn is needed to pass the state safety inspection. I have not taken it to the dealership yet for repair, but a quick internet search, I have confirmed this is far too common problem on newer model Jetta's.
A D V E R T I S E M E N T S
- Buckhannon, WV, USA