This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Volkswagen Jetta. While driving approximately 35 mph, the low beam headlights suddenly shut off and failed to illuminate again. The vehicle was taken to an independent mechanic who replaced the light bulbs in order to remedy the failure. In addition, while driving at an unknown speed during inclement weather, the windshield wipers failed to activate. The dealer stated that the BCM module needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 45,000.
- Virginia Beach, VA, USA
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- Virginia Beach, VA, USA