This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Traveling in the left lane on 95 N outside baltimore md at 65 mph my vehicle's gas pedal stopped responding and the car began to lose power and lurch forward and eventually die as the yellow diesel engine indicator along with the yellow engine indicator began blinking. I was able to avoid two lanes of traffic and coast over two lanes to an off ramp before the steering wheel locked. After contacting VW roadside assistance the vehicle was towed to heritage VW located at 9215 harford road #2 parkville, md 21234 (877) 398-1963. It was after 9:00 P.M so the vehicle was left in the lot and all the paperwork was dropped in the box. The service department cited a fuel pump malfunction along with a faulty fuel gauge as the issue. This is the second time we have had to submit a report to your Agency for the exact same issues (please see reference number 10417213), the agents information is listed below. [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Steering pulled sharply to the right, could not get the car straight and went into the curb. All of the lights on the dashboard lit up during the incident.
I know this sounds ridiculous but I've driven on many road trips and this has never happened until this vehicle, and it's painful. But here it is: Leather-wrapped steering wheel causes calluses at a highly unusual rate on longer drives. (I have been able to drive for 12 hours on multiple occasions without issue. After driving only three and a half hours steadily, my hands hurt all over.) it's important to note that the leather isn't causing this - the stitching on the inside is far too raised up on the inside part around the entire 'wheel' of the steering wheel. It is also right behind the left and right 'handles' where you can hold the wheel, so anywhere you hold it, you basically are adversely affected. I believe this is a safety issue because if it's not comfortable at all to hold the steering wheel, drivers may be inclined to hold the wheel more loosely or hold the wheel even less/let go when they believe it is "safe"... which may lead to crashes, injury, or death, due to developing pain in the hands/fingers because of the way this steering wheel has been designed.
- Irving, TX, USA
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- Brooklyn , NY, USA