This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Volkswagen Jetta. The contact crashed into the rear of another vehicle while driving 30 mph. The vehicle caught fire and the contact was able to get out of the vehicle before it exploded. The police and fire department arrived and extinguished the fire. The cause of the fire had not been determined. The VIN was unknown. The contact owned the vehicle for a month and was not sure of the mileage.
From time to time, when depressing the gas pedal to accelerate (entering highway via on ramp, climbing moderate hill or grade, passing slower vehicle) there is initially no acceleration, then a sudden surge of power causing an uncontrolled acceleration.
- San Anselmo, CA, USA
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- Staen Island, NY, USA