This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We had just arrived to our nephew's pop warner football game. When we got out of the vehicle we told our 8 year old son to stand by the car while we pulled out our other son's stroller our of the truck. Our 8 year old leaned against the driver side rear end when suddenly we heard him screech in pain. We asked what had happened he said that he felt something hot hit his leg. When we looked we noticed that he had burned his right calf and it was because the exhaust pipes stuck out too far. We tried to treat the burn ourself with burn ointment but it was not enough. The next day we took him to the emergency room to have a doctor look at it and she said that he had 3rd degree burns and that it was infected.
The contact owns a 2011 Volkswagen Jetta. The contact crashed into the rear of another vehicle while driving 30 mph. The vehicle caught fire and the contact was able to get out of the vehicle before it exploded. The police and fire department arrived and extinguished the fire. The cause of the fire had not been determined. The VIN was unknown. The contact owned the vehicle for a month and was not sure of the mileage.
From time to time, when depressing the gas pedal to accelerate (entering highway via on ramp, climbing moderate hill or grade, passing slower vehicle) there is initially no acceleration, then a sudden surge of power causing an uncontrolled acceleration.
- San Anselmo, CA, USA
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- Escondido, CA, USA