This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Volkswagen Jetta. While driving 40 mph, the vehicle stalled without warning. The contact was not able to restart the vehicle. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.
Car is a 2011 VW Jetta tdi. I was told by the VW dealer that the high pressure fuel pump had fallen apart causing metal to go through the fuel system.I bought the car new in July of 2011.volkwagen is replacing the entire fuel system but I am concerned that damage may have already been done to the engine.
- Cary, IL, USA
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- Indian Harbour Beach, FL, USA