This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Letter to administrator from regarding a problem with his 2011 Volkswagen Jetta sel. The consumer stated 13 days after purchasing the vehicle, the check engine light illuminated. The consumer took the vehicle back to the dealer, but the problem was not resolved. The consumer went to another VW who has been handling the problem ever since. The consumer stated he has been to the dealer four times in order to resolve the ongoing problem. The consumer requested that Volkswagen write off the vehicle as a defective, unsafe vehicle; since the problem was in the fuel system (code PO456) evap leak.
- East Fishkill, NY, USA
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- East Fishkill, NY, USA