This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
November 2014 incidents: Two incidents of failing to start. First incident: Car failed to start once and started on second try. Second incident: Car several times failed to start & engine made clanking noise. Had car towed to VW Agency. Car started after unloaded from tow truck and Agency found nothing wrong. December 2014 incident: Car started, but after slowly driving to parking lot exit and before at full stop, at engine quit and would not restart. I put the car in neutral and backed down a slight grade to get car out of traffic; after coming to a stop the car started up.
2011 Volkswagen Jetta sportwagen tdi. Consumer states that engine stalls. The consumer stated stalling occurred 18 days after taking possession of the vehicle.
- Henrico, VA, USA
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- Bainbridge Island, WA, USA