The contact owns a 2011 Volkswagen Jetta. The contact stated that while her son was driving at various speeds, the vehicle headlights failed to illuminate and the horn became inoperable. The vehicle was taken to heritage Subaru owings mills, 9808 reisterstown rd, owings mills, md 21117, (888)553-0026 to be diagnosed. The contact was informed that the headlamp wiring harness needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle then was taken to an independent mechanic to be diagnosed. The contact was informed that the clocks spring needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 11V196000 (electrical system). The manufacturer was notified of the failure. The failure mileage was unknown.

- Skyesville, MD, USA

The contact owns a 2011 Volkswagen Jetta. While driving various speeds or while parked, the horn failed to operate when pressed. Also, the headlights inadvertently failed to illuminate without warning. Leith Volkswagen of raleigh (4005 capital hills drive raleigh, nc 27616, (833) 827-4410) was contacted, but the vehicle was not diagnosed or repaired due to the diagnostic fees. The manufacturer was not made aware of the failure because the customer service number was busy. The approximate failure mileage was 60,000.

- Raleigh, NC, USA

The contact owns a 2011 Volkswagen Jetta. While driving 65 mph, the contact noticed that the horn would not function. The contact pulled over to a fuel station, turned off the vehicle, restarted it, but the horn was still not functioning properly. The dealer was not contacted. The manufacturer informed the contact that there were no recalls associated with the VIN. The failure mileage was 95,600.

- Hollywood, FL, USA

The contact owns a 2011 Volkswagen Jetta. While driving, the horn was depressed but failed to respond. The vehicle was taken to an independent mechanic where it was diagnosed that the horn alarm failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 11V196000 (electrical system). The failure mileage was 48,000. Updated 04/28/17 updated 10/11/2017

- Somers Point, NJ, USA

The contact owns a 2011 Volkswagen Jetta. While driving in the rain at approximately 30 mph, the windshield wipers and horn failed. The vehicle was not diagnosed nor repaired. The VIN was not included in NHTSA campaign number: 11V196000 (electrical system). The manufacturer was made aware of the failure and referred the contact to NHTSA without filing a case number. The failure mileage was approximately 130,000.

- Dumfries, VA, USA

The contact owns a 2011 Volkswagen Jetta. While driving at an unknown speed, the horn failed to sound. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact indicated that the vehicle was repaired under NHTSA campaign number: 11V196000 (electrical system) in 2011, but the failure recurred. The failure mileage was 85,000.

- Fairfax , VA, USA

The contact owns a 2011 Volkswagen Jetta. The contact stated that the horn failed on three separate occasions. The vehicle was taken to the dealer. The technician diagnosed that the horn assembly would need to be replaced. The manufacturer stated that the VIN was not a part of NHTSA campaign number: 11V196000 (electrical system). The vehicle was repaired three separate times. The failure mileage was 43,000.

- Ballwin, MO, USA

Horn stopped working functioning.

- Miami, FL, USA

The contact owns a 2011 Volkswagen Jetta. The contact stated that the horn was inoperable. The contact was made aware of NHTSA campaign number: 11V196000 (electrical system). However, the VIN was not included.the vehicle was taken to a dealer. The technician diagnosed that the wiring for the horn needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 56,000.

- Boca Raton, FL, USA

The contact owns a 2011 Volkswagen Jetta. The contact stated while driving 40 mph, the horn failed to activate while attempting to alert the other driver of the proximity to his vehicle. As a result, the other vehicle crashed into the contact's vehicle. The dealer was contacted. The technician informed the contact that the VIN was not affected by NHTSA campaign number: 11V196000 (electrical system). The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 50,000.

- Phenix City , AL, USA

I was driving and I tried to honk my horn because a tractor trailer was merging in my lane. My horn would not sound and I had encountered this problem before and then later that evening it started to drizzle and my windshield wipers were not working.

- Loganville , GA, USA

Starting the end of October, 2012 my horn started working only intermittently. On a couple of occasions I have had people pulling into my lane without looking, and I tried to honk to let them know I was there, yet the horn would not work. I had to brake hard, or swerve abruptly to avoid being hit. It works intermittently when I am locking the car with the alarm also. This is not associated with the fuse problem the cars were recalled for earlier. The horn would quit working all together if the fuse went bad. Sometimes the horn works, and sometimes it doesn't. I have logged onto several on-line forums for Volkswagen owners, such as www.tdi.club and noticed that others with the same car are having the same problem. I took it to Volkswagen to have it fixed, and they said they found nothing wrong. The horn happened to be working that morning. There is obviously a defective part(s) problem if many are experiencing the issue. It is definitely a safety issue as the loss of the horn at the wrong time has almost caused me to have some accidents. Please help!

- Fairview, TX, USA

The contact owns a 2011 Volkswagen Jetta. The contact stated that the horn would activate at any time independently and could not be shut off. The dealer was contacted and the vehicle was repaired under NHTSA campaign id number: 11V196000 (electrical system: Fuses and circuit breakers), but the failure recurred. The manufacturer was notified and referred the contact to speak with the dealer. There were no further repairs. The failure mileage was 800 and the current mileage was 11,000. The VIN was unavailable. Updated 12/02/11 updated 06/13/2012

- Yorktown, VA, USA