This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Volkswagen Jetta. The contact stated that the vehicle would unlock and lock without warning. The vehicle was taken to auburn VW (3109 auburn way North, auburn, wa 9800,2 253-499-4121) to be diagnosed. The contact was informed that the lock actuator needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and suggested that the vehicle be taken to an authorized dealer to be repaired. The failure mileage was not available. The VIN was not available.
- Lakewood, WA, USA
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- Lakewood, WA, USA