This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Volkswagen Jetta. The contact stated that the front passenger side door latch failed to properly lock, and the door swung open without warning. The contact had to tie the door with rope to prevent it from opening. The contact took the vehicle to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the repair was not covered under a recall or warranty. The approximate failure mileage was 101,000.
- Carmel, IN, USA
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- Carmel, IN, USA