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Volkswagen Recall 37E3/S7 & 37E5/J7: Direct Shift Gearbox
2010 Volkswagen Jetta
The abrupt shift to neutral could lead to a crash without warning.
Power Train — Automatic Transmission
- Summary
- Volkswagen is recalling certain model year 2009 and 2010 passenger cars manufactured between September 2008 and August 2009. The wiring harness of a temperature sensor in the direct shift gearbox (dsg) may have connector wires that were insufficiently crimped. With insufficiently crimped connector wires, a temperature sensor has the potential to falsely detect a high gearbox oil temperature, causing the transmission to abruptly shift to neutral. If this happens, the selector lever position indicator within the instrument panel will flash. In addition, the "depress brake pedal" indicator light will be illuminated, alerting the driver to apply the brakes.
- Actions
- Volkswagen will reprogram the transmission control module with updated software free of charge. The recall began on October 20, 2009. Owners may contact Volkswagen at 1-800-822-8987.
- Documents (16)
- Owner Notification Letter(Part 577) - Letter to VW owners
- Recall Acknowledgement
- Remedy Instructions and TSB
- Manufacturer Notices(to Dealers,etc)
- Remedy Instructions and TSB
- Quarterly Performance Report
- Quarterly Performance Report
- Quarterly Performance Report
- Quarterly Performance Report
- Amended Defect Notice (Part 573) 09/21/2009
- Owner Notification Letter(Part 577) - Letter to Audi owners
- Manufacturer Notices(to Dealers,etc)
- Defect Notice(Part 573) - Amended October 14, 2009
- Defect Notice(Part 573)
- Quarterly Performance Report
- Quarterly Performance Report
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