This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Volkswagen Jetta. The contact stated that while driving or parked, the door locks, gas cap sensor, and tailgate were not working as intended. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who related the failure to several unknown recalls; however, the vehicle was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
1) IGNITION SWITCH - yes 2) car wont turn off, key is stuck and wont allow to be turned off. this is dangerous for car to be left on. 3) yes - common problem with VW 4) yes by mechanic 5) no warnings, typically ignition needs jiggling to start and turn off ignition but this is the first time it has refused to budge.
2010 Jetta, manual transmission Key gets stuck in ignition and wont cut car off. Eventually got key out, ignition locked wont let key turn car on. This is a known vw issue with over 860 complaints on this exact issue between 2009-2013. VW refuses to do recall, even though this is a manufacturing parts issue.
Fault on anti locking brake (ABS), indicated by illumination on dash, ESC light on and flashing brake light on. Dealer was notified that issue as listed in safety recall 16V-913 applies to other vehicles not listed on VIN range. This is a huge safety concern and needs to be addressed as others have indicated the same issue exists on their models not covered by VIN recall. Customer service (VW) was called, per dealer direction and customer service at VW does not know how to read the VIN codes or can tell me which VIN code makes the faulty ABS module applicable or not applicable to my vehicle.
The contact owns a 2010 Volkswagen Jetta. The contact stated she was unable to start the vehicle, due to a battery shortage. The contact stated that the warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the battery to be replaced. The battery had been replaced three-time. The contact also stated that the rear lights failed to operate. The vehicle was not diagnosed or repaired. A dealer was not contacted. Additionally, while driving 75 MPH, the sunroof detached from the vehicle. The contact stated that there was no injury. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 105,000.
- Jacksonville Beach, FL, USA
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Abs and stability control became inoperative at around 50mph. It's a 55mph road thats heavily trafficked since its near a port. I had to stop the car on the side of the road since we almost crashed into an 18 wheeler. Fortunately we were close to home I drove the car at a reasonable speed just to get home. After that incident we have stopped using this vehicle since it gets even more dangerous every time, especially when it rains. Since then brake light has come on and hydraulic and suspension has been bad. This happened last year when pandemic was still full force and without a vehicle. Had to save and buy a more reliable vehicle for our own safety. I know this is a really good car but i really hope y-??all can help me fix this since it-??s really not the consumer-??s fault. I-??ve checked there is a recall for this but my -??Jetta-?? is not in those vehicles that were recalled. I really cant drive the vehicle therefore i have no use for it. Please let me know if something could be done since i wouldn-??t like to pay out of pocket for something that could be done by the manufacturer and even save our and others life-??s in the future when more vehicle owners come forward. Thank you for your time.
the vehicle ABS module failed back in Nov2020 and was brought to local VW Dealer and diagnosed as bad module. fast forward to Aug 2021 and ABS module failed again and bad wiring was found which is why the first module failed to begin with in my belief. both times when the module failed was after my wife slammed on brakes hard activating the ABS system which in turn caused the warning lights to come on and car go into limp mode. I tried limping the car to the dealership for repair and was almost hit by a large truck coming from behind as I had no response from the accelerator pedal. I am not sure why this particular VIN was never added to the recall list as it fits the criteria as all other vehicles experiencing this issue. we paid $2600 the first time for the repair and are now out more money to have this known problem fixed again !
Im thinking electrical problems lights windshield wipers air locks windows locks dont work when you turn the car off lights dont go out! there is 6 recalls on this car i need to find out if they have been fixed. It was bought for my daughter and can not give it to her like this
When I try to start the car it was giving me a hard time to turn the key in the ignition then when I got it to start I was coming home and I park the car try to stop the car and take the key out the ignition it won't cut off and the key stuck in the ignition while the car still on it wouldn't let me stop or cut off the car and the key wouldn't come out of the ignition
I was driving down a busy road when I saw smoke coming out from under my hood of the car. I immediately pulled over onto a side street and popped the hood. The engine was engulfed in flames. I then pulled my panicked 4 year old daughter out of her car seat and took her across the street. We then called 9-11 and the sheriff's department and fire department showed up to put out the fire. I had my car towed to a mechanic where he says the fire was caused by a fuel line. There is a recall for the same year and model for my car but it is not for my VIN# even though it's the same cause as my car's fire!
Ongoing occurrence: When I start my car the sunroof tilts open. I start to drive and the sunroof would start randomly open and close without me touching knob to open sunroof. I could push on knob and sunroof closes from tilt position and at times it would just open right back up. This occurs during driving and without driving with car ignition on. Seems like electrical issue within the sunroof controller.
Key wont turn, as if there is a locked steering wheel (even though there isn't). After about 30 minutes, was able to get the car started, but couldn't turn the car back off without applying an overly strong inward pressure to turn off the car. The ignition switch is stiff and locks up.
Rear driver side door locking mechanism has failed, in the unlocked position, rendering securing the vehicle impossible. There is no secondary method of locking the door, since the actuator is solely electrically operated. There are also indications that this condition is responsible for draining the car's battery when left for more than 5 days without starting.
My vehicle shuts off while driving and I see certain lights show up when this happens the I lose the control of the vehicle until it powers back on. I've already ruled out the battery and alternator in the vehicle. I looked up recalls and though there is not one associated with my VIN there are recalls that are very similar to my issue that I have from December 15, 2016. When the vehicles electronics shut of the wheel locks making me unable to turn. When the electronics come back on I regain full mobility.
My 2010 Jetta wolfsburg's locks do not work whenever it rains - driver's side door is locked when unlock car, but other doors are unlocked. Have to use key to open door. Furthermore, the passenger door on driver's side does not lock at all so can be opened when parked at a light, etc. The car has a sunroof and when rains condensation builds up around passenger side door and window on driver's side (have seen mildew and mold growing so clean after ever rain). Radio was working and died during rain. Fuses are ok. Dealer says radio is dead and $900 to replace with a factory one. I am concerned about side airbags working along with being able to open a door that should be locked.
A D V E R T I S E M E N T S
- Jacksonville, FL, USA