This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As with most other 2010 VW Jetta owners, my radio has gone out not once but now twice. There is an electrilcal problem on the drivers side of hte car because not only does this happen but my head lights, running lights burn out at a mind blowing rate. It is a safety issue for many reasons, most being the fact that my handsfree bluetooth is not functioning now and I drive for my job! this is the second radio I will have had to replace. Ridiculous.
While recently driving the vehicle the gear indicator in the instrument panel began to flash and then disappeared, no longer revealing what gear the car was in while in forward motion, and car began to lose momentum while driving and began sounding and moving as though the car was placed in neutral. Upon stopping the car and again attempting to drive forward, the car engine revved as though in neutral. Had car towed to dealer where they drove it and mentioned the wiring harness leaking oil/fluid. I have had this car at the dealer 4 times within a 6 month period (may-Nov 2016) for preventative maintenance, as I keep this car in excellent condition and have it checked throughout the year to prevent issues from occurring. During all these times I had no issues until now, as again, I work very hard to maintain this vehicle. I have since done much research on this matter and have had an opportunity to speak with other VW owners who have expressed having very similar issues which falls in line with the issued recall announced August 20, 2009. I have records of all service I have had done for this automobile since it's purchase. I can either mail or fax the information to you for review. Thank you!
Out of the blue the premium 8 touch screen radio stopped working, no warning or intermittent problems, prior to the failure. I had a mechanic check the radio fuses and nothing was blown or needed repair. Everything was normal. This problem has occurred multiple times on VW forums. Even though this a major inconvenience it is still component, much like windshield wipers that ou just expect to work. Time in the VW forums. This needs to be placed/fixed. I never have had a radio fail in any previous car. I am really regreting my purchase of this sub-par, poorly enginered vehical.
I am unable to carry rear passengers (adults or kids) as the rear door do not operate consistently.I consider this a major safety concern. Dealer wants a large amount of money to replace two rear wiring harness as well as the electronic door actuators. This seems to be improper lack in the wiring harness to the rear doors. I have never had so many electrical problems with a vehicle is short a period of time. This really needs to be address so that nobody is injured form a door that will not open from the outside or inside, inconstantly. I will hold both NHTSA as well as VW if a tragic event does unfortunately does occur. This item has been posted numerous time in ve formus. My Jetta tdi has 156K miles, and it makes no difference to weather or time of day. This is a persistent problem that does not ever go away. Please investigate this major safety consern.
The key would not turn in the ignition switch, and I was unable to turn the car off. The car was stopped and in park. I had to bring the car to the dealer and they told me that my only option to fix the problem was to replace the ignition component.
- Windsor, CT, USA
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Rear electric doors will unlock consistently. Dealer ran diagnostic which points to a faulty wiring harness. This seems like a production issues and needs to be corrected. End result rear doors can not be opened unless you use the inside door lever. First responders or good samaritans will not be able to pull people from the rear passenger area. This happens intermittently VW forums cite similar problems.
Car won't start, jumped, drove and failed to start next day, own test and has current draw when off, took to dealer, said radio is causing problem, won't (go to sleep mode when turned off), told $800 to replace the radio, checked on line and I see so many, thousands I hear, problems with radios on this style car, if Volkswagen won't stand behind a known issue and go back on their supplier for a resolution, I will not stand behind Volkswagen and purchase another one when the time comes for a replacement vehicle, if this was a safety issue I'm sure some legal action would be taken, but it's only a radio, costing a lot of people, I'm guessing millions of dollars
Radio is dead. See all the many complaints from other owners here: Https://www.cargurus.com/cars/discussion-T36009_ds552583 safety concern with no bluetooth function since the radio is dead. Battery has been replaced twice. An issue many others have posted about. VW chat says there is no campaign for either of these issues and just gave me a case number. The seat showed early deteriation while under warranty and was pointed out to the dealer, stokes VW several times. But they never wrote it up on the service order. Another problem 2010 Jetta owners have posted about.
The car radio does not work. No display. No power. First was an intermittent problem when starting up the car, no display or radio power. Now no radio or display anytime.
Started the car and the stereo just stayed black and will no longer turn on. Fuses are in working condition. The battery is now slowly dying because the radio is still drawing power. Have seen multiple complaints regarding this issue and Volkswagen has done nothing.
I drove to work listening to the radio. Upon returning to my car after work to make my commute home the radio would not turn on. I have reviewed various online forums and discovered this is a common problem with the revision of this radio for the 2010 model year. This model has integrated hands free bluetooth which also does not work and is a safety issue for hands free calling required in my state. Also, this will cause a drain on the battery which could result in not being able to start the vehicle after sitting too long.
The contact owns a 2010 Volkswagen Jetta. The contact stated that the electrical system was defective and caused electrical failures in several areas. The front passenger side low and high beam headlights and the turn signals failed. In addition, the driver side brake, tail light, and day time running lights failed. The manufacturer was notified. The vehicle was not diagnosed nor repaired. The manufacturer was notified. The approximate failure mileage was 88,000.
Car was taken into dealership in April 2015 for inspection. Needed new struts and driver door panel, door needed fixed due to no lights on locks and door itself would not lock. Paid $1400 for everything when picking up the car, got in car and radio did not work when picking up. Said it was a fuse, never fixed the problem. September 2015 windshield wipers quit working. $45 for that repair. 2-3 weeks later battery died. Replaced the battery for $111. 3-4 weeks later battery was dead again, had to tow it to shop. Replaced battery again $200+ parts and labor. 3-4 weeks later after replacing the battery twice, same thing happens again. Car is dead, towed to shop again. Can't figure out the problem, towed to dealership. Taken to a dealership for one problem of the car being dead now there is a shifter problem and the ABS unit needs replaced. The ABS lights were not on while the car was at the last shop before this dealership. The car hasn't been driven for approximately 5-6 months if not longer due to these issues. How does my ABS unit need replaced if it hasn't been driven?
About Aug 2013 (mileage ~ 63,000): Intermittent issue that driver's door lock would not lock with key fob. Door would be unlocked and door could be physically opened using the door handle and then car alarm would go off. About August 2014 (mileage ~ 78,000): Driver's door stopped locking or unlocking at all with key fob. When pressing lock button on key fob, driver's door remains unlocked and door can be physically opened using door handle without car alarm going off. Need to manually lock and unlock driver's door by putting key in the lock and turning clockwise. Once locked, driver's door will then not unlock with key fob and needs to be manually unlocked by putting key in the lock and turning counter-clockwise. [note that this problem still exists and has not been fixed as of May 2016.] one year later, about August 2015 (mileage ~ 94,000): Now there is also an intermittent problem wth the rear passenger side door lock - sometimes when unlocked with the key fob, the door will not unlock and the door will not open using the outside door handle. The door would also not open when tried with the key in the lock or when using the inside door handle or when the lock/unlock button inside the car is pressed. This rear passenger door problem has happened at least 3 times and this door is used infrequently, so it could be happening more often. These door lock issues are a potential safety issue if a person gets locked in and cannot get out of the door in an emergency.
Dead radio and battery has parasitic drain my radio died. The screen went black while driving and it has not recovered. Since then I have had battery drainage problems. One of the fuses, #42 I believe, has blown and I have tried to replace it, but it blows again as soon as the car is turned on. There are a number of online forums documenting this and similar radio problems with this vehicle. Here is one: www.cargurus.com/cars/discussion-T36009_ds552583 here is another: devforums2.tdiclub.com/showthread.php?T=389797&highlight=2010+Jetta+dead+radio
First noticed the rear passenger backup light not working. 1 stop and a few minutes later the passenger headlight went out. After returning home 15 minutes later the entire passenger side except the taillight was out. After searching on the internet fuse F16 has a known issue of melting both the fuse and the fuse box. Sure enough after removing and inspecting, the passenger side of the fuse has begun to melt and the female fuse terminals and plastic fuse box around the connection have all started to melt. Turning the fuse around has gotten the lights working again for tonight, but will likely need to replace the entire fuse box as a permanent fix.
None of the door locks work, they don't lock. Stereo system does not work, completely black. No blue tooth at all. Seat belt front passenger side dings though the belt is in place and locked.
My radio in this car suddenly went black. All door locks work when they want too. I have two small children and the child safety locks do not work. Bluetooth is no longer working since it is tied into the radio. In my city of greenville, SC is it illegal to talk on phone when driving. These are major safety concerns since it relates to my wife and two small children. This is obviously a big problem with this year Jetta from all the complaints online. I will never again buy a Volkswagen if they as a company do not see the urgency on this issue. What's it gonna take someone losing their life because of a electrical problem they are clearly aware of?
My car radio suddenly just stopped. It was playing one minute and the next it was off and would not play any more. I thought it was a fuse issue. It was not, last winter (Dec. 2014) I had to have the battery replaced. During the whole process of being jumped etc, the car radio would work intermittently. So I thought once I had the new battery it would work-it didnt. Went to the dealer to have it checked out (officially just for the radio over the summer) dealer said I would need a new radio. So I have been without for over a year. Today it was bitter cold in mi and my battery needed a jump again, during this process, the radio again came on for a few minutes. Once the car was fully charged and rolling, the radio completely died again. This car is only 5 years old, under 90,000 miles-it should not have a radio issue. As a result the hands free phone system doesn't work either.
The tail lights and brake lights were not working. Discovered during annual state required inspection in September 2015. I was driving the vehicle regularly on rural, city and highway roads without tail and brake lights and was unaware. A repair to the electrical wiring was required. Addtionally, the trunk latch was only working intermittently prior to this repair. Since the wiring repair was made, I have had no issues with the trunk release not working. The rear passenger door on the drivers side doesn't lock and unlock when you depress the keyfob or the button in the car to lock all the doors. This is a very infrequently used door and it is the door used the least in the vehicle. Dealer states it is a bad door latch. I have not repaired it. It doesn't always open from the outside, sometimes I have to reach in and open it from the inside to get the door open. On 01.12.2016 the car radio stopped working. The fuses are good and intact. The bluetooth no longer works since the radio doesn't work. It is completely out of service, nothing works on the radio. I relied heavily on the bluetooth for hands free phone calls since the vehicle is manual transmission. Vehicle was stationary when discovered. Vehicle has approximately 55,000 miles on it.
A D V E R T I S E M E N T S
- Nashville, TN, USA