This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2010 VW Jetta wolfsburg shut down while in operation on a highway while unable to get safely out of the way of traffic. Engine shut of and I was unable to restart the engine with the key. With the car in neutral and in park the engine would not turn over. I eventually removed the key and reinstalled it. At this point the engine turned over and started. Took the car to the VW dealer and it was determined that the ignition control module in the steering column was defective. However it was not a constant failure and the car could stop running at any time. Other defect was the wiper motor stopped operating at approximately 1800 miles. This was also replaced by the dealership.
2010 VW sportwagon dsg stalled at traffic signal. Hd to shift into park and turn ignition off locking steering wheel, and then back on to restart engine.
The contact owns a 2010 Volkswagen Jetta. The contact was reversing 5 mph from a residential driveway when the eps and malfunction indicator warning lights illuminated on the dashboard. The dealer advised there was a defect in the electrical wiring and re-routed the wiring. On a separate occasion while attempting to start the vehicle, the steering wheel locked and the contact was unable to turn the key in the ignition. After several attempts, she was able to start the vehicle. The dealer was unable to duplicate the failure and there were no repairs. The failure recurred three times. At a later date, while sitting idle with the brake depressed, the vehicle began to roll away. The contact then added more pressure to the brake pedal but the vehicle did not stop. The vehicle was shifted into park but to no avail. The contact then utilized the emergency brake but the vehicle continued to roll, gradually coming to a stop before lightly crashing into another vehicle. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted but would not provide any assistance. The failure mileage and current mileages were approximately 4,500. Updated 11/16/10.
2010 Jetta tdi (diesel) - at less than 3,000 miles, the car began stalling when accelerating from a complete stop. This has occurred at least six times. Have to release foot from accelerator and re-apply in order to get car to move ahead; sometimes it takes multiple attempts to get the car to move. Once power is established, the car lurches forward at full power. The car currently has less than 6,500 miles. The stalling has occurred with oncoming traffic heading toward us and creates a very dangerous situation. Car has been to dealership several times for other minor issues, and is currently at dealership undergoing more research and work related to this problem. Another problem which started at around 5,000 miles was when I put the car in gear to drive, I heard a ratcheting-type of sound. This has happened at least three times. Dealer checked this out and advised no problem found.
Car's horn takes unusual effort to honk, and there is a one second delay between when the horn is pressed and the sounding of the horn. For instance, the when doing the customary two honks to remind someone nicely to go, the sound only begins well after completion of the second press. This happened since new, at all speeds, on no specific date. (specific date only to complete complaint) dealer says: "as designed because other vehicles on the lot do it too" but will not provide any documentation to state that the horn was designed to have a delay. When horn is needed urgently, difficult to get to work while driving due to effort to depress correctly.
A D V E R T I S E M E N T S
- Winchester, VA, USA