This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the vehicle unintendedly shifted into neutral(N). The vehicle was taken to an independent mechanic, who related the failure to NHTSA Campaign Number: 09V333000 (Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 159,900.
2010 Jetta, manual transmission Key gets stuck in ignition and wont cut car off. Eventually got key out, ignition locked wont let key turn car on. This is a known vw issue with over 860 complaints on this exact issue between 2009-2013. VW refuses to do recall, even though this is a manufacturing parts issue.
Car will unpredictably stall some times, close the ignition switch and engine will be able to start, ,, will go in limp home mode when the glow plug light will illuminate and check engine light comes on for dtc P00af....
All symptons of VW recall no. 37E3/S7 or NHTSA 09V333000" transmission abruptly shift to neutral. The selector lever position indicator within the instrument panel will flash. The depress brake pedal indicator light will be illuminated, also the transmission gets stuck in a gear and it won't shift. In both cases, once you stop the vehicle, turn if off and crank it back on, the problem will solved.
The contact owns a 2010 Volkswagen Jetta. While operating the vehicle, it jerked without warning. The contact had to continue driving in order for the vehicle to return to normal. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The contact referenced NHTSA campaign number: 09V333000 (power train). The failure mileage was approximately 70,000.
- Kingston, PA, USA
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I am truly not sure. It is going into the shop tomorrow. Although, I just purchased it used, and when I park it on a hill. It makes this odd sound as if the body is going to fall apart? I smell a burning metal smell as well. It was parked on a hill so it was stationary, just not sure what it is. I know it is used but I only had it for 1 month!
The contact owns a 2010 Volkswagen Jetta. The contact stated that the mechatronic unit for the dsg gear box transmission failed to function. The vehicle was diagnosed by an independent mechanic. Napleton's Volkswagen of orlando (12700 E colonial dr, orlando, fl 32826, (855) 843-6461) was notified. The dealer and manufacturer indicated that the vehicle was excluded from the customer satisfaction program regarding the mechatronic unit for the dsg gear box transmission; although, the vehicle exhibited the same failure as listed in the program. The manufacturer refused to assist. The vehicle was not repaired. The failure mileage was not available.
I replaced my brakes with brand new brakes less than 6 months ago and still have all of the same issues. My brakes constantly lock, I've never been able to do a hardstop with this car for the 4 years I've owned it. I've avoided accidents by moving my steering wheel left and right to avoid other vehicles because my brakes lock pretty much every time. It scares me to drive this car with my 2 year old in the back seat. I replaced the ignition lock cylinder and the radiator on my car 3 years ago and my car still jumps when idle and although I can turn the ignition it most often fails to start on the first try. I have to turn it on twice for it to start. Often times when I'm at a stop light it sounds like my car is struggling to stay on.
I have the 2010 Jetta tdi. The mechatronics unit has failed and VW will not sell parts for this transmission because it is faulty. Their words but they also won't recall the transmission either. Transmission shops have not been able to buy parts for this transmission for over 4 months so VW is very aware. The issue is the transmission will not allow the car to accelerate safely at all times. I was leaving a business driveway into a 5 lane road and the transmission got stuck in 1st or 2nd gear. It would not allow the car to go more than 32 mph w/RPM's over 3.5. shifting into neutral or park and back into drive at the stoplight did not work. I had to use the hazard lights and pull into the next parking lot safely. Turning off the car and turning it back on allowed the transmission to work again but I do not trust driving it on the freeway or merging into high speed traffic. This issue is very similar to the 2007-2009 recall and I purchased my car in November 2009 with a 2010 model. I did not have any issues w/my transmission until after the epa fix. I reported to them twice it had issues shifting in lower gears between 28-32 mph. They said without a check engine light they could not help me and now 6 months later my transmission mechatronics unit has failed. VW says they would cover it under the epa fix but only of the check engine light is on. VW needs to recall the transmission since they are aware it is 'faulty'.
When driving this vehicle it will at times hesitate and stumble severely to the point where you will have to pull over. No check engine light or codes noted when scanned. Problem started right after VW tdi emissions fixes. VW dealer claims no connection.
While will driving 70 mph on I-96, left front strut/coil/dampener failed, the coil spring became partially offset and separated laterally from the remaining portion of the coil. The portion of the coil offset began rubbing on the front tire sidewall. Fortunately, I was located 5-7 miles from home and my local vehicle repair shop. A dangerous and potentially very dangerous development. See attached images..
2.5 L approx. 108,000 miles. The vehicle does a hard shift from 2 to 3rd gear then from 3rd to 4th. Almost like a hard resistance then bucks. Happens when driving at a low rate of speed or on the highway.
Transmission went out while driving and almost caused an accident. Got car checked and needed a new transmission and transmission module. Did research of this model and model year and it's an ongoing issue with the transmission in this car. If this issue isn't taken care of it will eventually cause serious bodily injury or death. How many lives need to be in jeopardy in order for this to be resolved. My kids are very important to me and I want them to be as safe as possible. Why drive something that's not safe for me or my kids.
The lights are all crossed. The left turn signal is weaker on the driver mirror. The overhead lights seemed to be crossed. You turn one off and the passenger lights in back come on. The bluetooth stopped working. It is like it has a shirt in it. This is while driving as well as stationary in car port.
When starting from a stop the transmission slips into neutral and the car rolls unpowered to a stop. If the engine is turned off and transmission is shifted to "park" to restart the engine it is then impossible to shift the transmission out of "park" into neutral or any other gear. Whenever this is happening various warning lights appear illuminated on the warning panel-eg. "low washer fluid" and "traction control warning." In traffic this is very dangerous and to get to an "outside lane" may be impossible. To lose power when starting from a stop sign and having to coast to a stop in the lane one has just entered is very dangerous. Twice when turning left with a left-turn green arrow the transmission failed and I rolled to a stop, shifted to "park" to restart the engine only to have the transmission "lock-up" in "park" with me unable to physically get the selector lever into "drive." This car has been serviced at VW every 10,000 miles since new and at 104,000 miles I am told it may need a new $7,000 transmission. On-line I see that the "dsg transmission " has been recalled twice from 2006 to 2016 for "slipping into neutral." However, VW claims there are no recalls for my vehicle and when I do a ntsc VIN search I find no such problem listed. My nearest VW service department is 45 miles away via interstate and city driving and I am afraid to attempt driving there for a diagnosis. Local transmission shops are unable to service or even diagnose or measure the fluid level in the VW proprietary sealed-unit.
The contact owns a 2010 Volkswagen Jetta. On several occasions, while driving 40 mph, the vehicle stopped without warning. On one occasion, the vehicle failed to accelerate. As a result, the contact stated that a warning indicator illuminated, indicating to depress the brake pedal and accelerate again. On another occasion, while attempting to reverse the vehicle, the gear shifter failed to operate and the check engine warning indicator illuminated. The vehicle was taken to vorderman Volkswagen (located at 5811 cross creek blvd, fort wayne, in 46818 (260) 489-7900) where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and did not offer assistance. The approximate failure mileage was 75,000.
While recently driving the vehicle the gear indicator in the instrument panel began to flash and then disappeared, no longer revealing what gear the car was in while in forward motion, and car began to lose momentum while driving and began sounding and moving as though the car was placed in neutral. Upon stopping the car and again attempting to drive forward, the car engine revved as though in neutral. Had car towed to dealer where they drove it and mentioned the wiring harness leaking oil/fluid. I have had this car at the dealer 4 times within a 6 month period (may-Nov 2016) for preventative maintenance, as I keep this car in excellent condition and have it checked throughout the year to prevent issues from occurring. During all these times I had no issues until now, as again, I work very hard to maintain this vehicle. I have since done much research on this matter and have had an opportunity to speak with other VW owners who have expressed having very similar issues which falls in line with the issued recall announced August 20, 2009. I have records of all service I have had done for this automobile since it's purchase. I can either mail or fax the information to you for review. Thank you!
The key would not turn in the ignition switch, and I was unable to turn the car off. The car was stopped and in park. I had to bring the car to the dealer and they told me that my only option to fix the problem was to replace the ignition component.
The contact owns a 2010 Volkswagen Jetta. While shifting the vehicle between the park, reverse, and drive positions, the vehicle made an abnormal noise without warning. In addition, when the accelerator pedal was depressed, the vehicle hesitated to accelerate. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 66,793.
2010 Volkswagen 2.0 turbo dsg fault. The vehicle has begun exhibiting dangerous random/unintentional shifting into much lower gears, or possibly even neutral at various speeds under light or no throttle input on two separate occasions thus far. The first time it happened the vehicle was traveling about 25mph, and the dsg transaxle downshifted/shifted into neutral for no apparent reason, engine revving to 4-5 thousand RPM. This happened roughly four times before it resumed normal operation the second time it happened was yesterday afternoon, on the highway with speed control set at 58mph. Vehicle shifted all by itself without reason, again revving to 4-5 thousand. This time it happened twice before returning to normal operation. Additionally, one morning I accelerated from a stop with cold engine/transaxle in drive, and the transaxle would not upshift from low gear for about 3-4 seconds. Not sure if this is related, but I suspect it may be. The first time it happened, the ABS/esp light flashed and remained on, and I took it in to the dealer explaining the problem, and they said my rear wheel speed sensor was failing. This is the only indicator of any fault that I can tell. When the car exhibits this fault, I do not notice any flashing gear indicators or anything of the sort, everything seems normal, except the engine revs high all by itself. I do not have any photos or video evidence of the fault as of yet as it's very unpredictable and intermittent, but I will attempt to capture the problem if I can in the future.
A D V E R T I S E M E N T S
- Ridgeland, MS, USA