This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fault on anti locking brake (ABS), indicated by illumination on dash, ESC light on and flashing brake light on. Dealer was notified that issue as listed in safety recall 16V-913 applies to other vehicles not listed on VIN range. This is a huge safety concern and needs to be addressed as others have indicated the same issue exists on their models not covered by VIN recall. Customer service (VW) was called, per dealer direction and customer service at VW does not know how to read the VIN codes or can tell me which VIN code makes the faulty ABS module applicable or not applicable to my vehicle.
On certain vehicles, a fault within the antilock brake system (ABS) may cause the module to fail during ABS and/or electronic stability control (ESC) activation. This will cause warning lights for ABS, brake and the ESC systems to illuminate. If this happens, the brake system related vehicle stabilizing functions (ABS/ESC) may not be available, increasing the risk of a loss of vehicle control and could lead to a crash causing injury and/or property damage
After a hard braking situation, the ABS, Traction Control, and Brake warning lights activated. A computer scan by the dealer indicated the ABS system failed and needs replacement (computer printout and repair estimate attached). There is a recall (16V-913) for the identical issue for the same year/make/model of my vehicle; however, the date of production is different.
Received an ABS Break light flashing on my dash board. Went to the Valley Volkswagen dealer in Staunton, VA and confirmed the ABS Module needs to be replaced. This is the same part that was on Volkswagen recall 45F2/45F5 ABS and stability control becomes inoperative. With a warning A loss of vehicle control can increase the risk of a crash. This is a safety issue and needs to be repaired as soon as possible. I'm driving an vehicle that is unsafe to drive. Please include my VIN # in this recall. Thanks
My ABS system light has been on, but I haven't had the funds to take care of it. I inherited the car after my daughter passed away, so I don't know how long it's been on. I was just told by my mechanic that there was a recall for this very issue. I'm not in a position to pay what they're asking, but it seems like I shouldn't have to since there was a recall for this. I don't know why your website says there are no recalls for my car, but I feel I fall in this category for the ABS recall. I had a woman pull out in front of me and my car's system didn't work
- Jacksonville, FL, USA
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the vehicle ABS module failed back in Nov2020 and was brought to local VW Dealer and diagnosed as bad module. fast forward to Aug 2021 and ABS module failed again and bad wiring was found which is why the first module failed to begin with in my belief. both times when the module failed was after my wife slammed on brakes hard activating the ABS system which in turn caused the warning lights to come on and car go into limp mode. I tried limping the car to the dealership for repair and was almost hit by a large truck coming from behind as I had no response from the accelerator pedal. I am not sure why this particular VIN was never added to the recall list as it fits the criteria as all other vehicles experiencing this issue. we paid $2600 the first time for the repair and are now out more money to have this known problem fixed again !
ABS control module is defective. I lose braking power randomly especially when turning steering wheel to the left. ABS, traction control and airbag lights are on. Brake light warning will flash randomly and the speedometer jumps up and down randomly.
2010 VW Jetta SE not long after purchasing teh vehicle used in 2016, the ABS and ESC lights started coming on. We didn't really notice any change in the vehicle performance, but were concerned about the lights being on, especially since it concerned the brakes and stability. On 6/14/19 we took the vehicle to the local dealer to have this issue checked out. The receipt from that visit showed that the ABS pump and module had faults. The dealership recommended replacing both at a cost of $2,610. We asked the service person what would happen if we didn't replace them and he said the brakes would still work but the ABS might not function properly, but that we should be ok. We have continued to drive the vehicle with the lights on most of the time since then without any noticeable performance change; however, performance is starting to become an issue. The ABS and ESC lights have been remaining illuminated for quite some time now. Also in the last month or two the check engine light is now starting to come on periodically with a corresponding issue with the steering being more difficult. We are becoming more concerned about safety. As a result, we took the vehicle to an independent repair shop this week to get the problem checked out. He informed us that there is an active recall (16V913000) that would correct all of these issues. He gave us a copy of the recall and said we would need to take it to the local dealer to have the repair done. We contacted the local VW dealer and they told us the recall doesn't apply to our vehicle, so I then called the national VW customer service number and was told the same thing. What can we do to have VW honor the recall for our vehicle?
The contact owns a 2010 Volkswagen Jetta. The contact stated that while driving approximately 45 mph and pressing the brake pedal the vehicle did not immediately stop and crashed into the rear of a second vehicle. No injuries were reported and no police report was taken. The vehicle was taken to an independent mechanic who diagnosed the ABS control module was faulty and needed to be replaced. The vehicle was not repaired. The local dealer schumacher volkswagon located 3720 northlake blvd suite B, palm beach gardens, fl 33403 and the manufacturer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA campaign number 16V913000(service brakes). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 76,000.
The contact owns a 2010 Volkswagen Jetta. The contact stated the distance between the accelerator pedal and brake pedal were too close and that the wrong pedal may be depressed. The contact called ralph thayer Volkswagen (34501 Plymouth rd, livonia, mi 48150, (734) 838-1820) however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted but, no further assistance was provided. The failure mileage was 180,000.
The contact owns a 2010 Volkswagen Jetta. While driving 65 mph, the ABS indicator began to beep. The contact applied the brakes, but the brakes did not slow the vehicle down initially. The vehicle eventually slowed down and the contact was able to pull over to the side of the road and stop the vehicle for fifteen minutes. The contact slowly drove home with the ABS and other unknown indicators flashing and the fuel gauge needle moved back and forth erratically. It took the contact hours to drive home. Gunther Volkswagen of fort lauderdale (1660 S state rd 7, fort lauderdale, fl 33317, (954) 797-1660) informed the contact to leave the vehicle for diagnostic testing. The dealer confirmed the ABS failed and the VIN was not included in a recall. The dealer stated that the repair would cost $2,800. The manufacturer was contacted and stated that there was no recall on the vehicle. The vehicle was currently at the dealer. The failure mileage was 135,000. The VIN was unknown.
Turned on the car one day and the ABS light came on and the emergency brake indicator started flashing on the dash. It lasted for a few days and then went away, but came back again a day later. I took the vehicle in to get it inspected and the anti-lock brake (ABS) control module was faulty and had to be removed and replaced, which cost me over $2000. My complaint is that there is a recall for the same exact problem for the same year, make, and model of my car but a different engine type, therefore, it does not apply to my car (according to the VIN and your website). The recall campaign number that I am referencing is 16V913000. After reading other complaints, it seems I am not alone in my frustrations and that many others are affected by this issue as well.
After taking my 2010 Volkswagen Jetta to my yearly Texas inspection it did not pass because is has the brake and the ABS light on. The ABS light is illuminated with fault code 01130 and or 16352- ABS replacement after 45F2 recall. The dealer recall #16V913000 & T.S.B# 45-1704 where in clearly includes my vehicle in the range of VIN numbers affected by this fault. Volkswagen does not want to honor this recall because it does not show up in their system with my VIN#. but as stated before there is a "recall #16V913000 & T.S.B# 45-1704 where in clearly includes my vehicle in the range of VIN numbers affected by this fault. " I am attaching a document with a copy of the tbs. The part that I do not understand is that Volkswagen know that they had that effect and my car has it but since they do not have my car int he list they do not want to honor the recall. Can you please help me with this? thanks.
The contact owns a 2010 Volkswagen Jetta. The contact stated that the brakes were faulty. The contact attempted to brake and the pedal went straight to the floorboard. In addition, the vehicle took longer than usual to stop. The contact stated that the air bag, seat belt, ABS, and brake light indicators illuminated. The vehicle was taken to an independent mechanic who diagnosed that the ABS hydraulic pump was faulty and recommended that a dealer be contacted. The contact called BMW Volkswagen of topeka (3030 S Kansas ave, topeka, ks, (785) 266-8480), but they did not assist. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 1,193.
The antilock brake system control unit is failing during ABS or electronic stability control activation, resulting in a loss of vehicle control and esp light coming on and off randomly.
I replaced my brakes with brand new brakes less than 6 months ago and still have all of the same issues. My brakes constantly lock, I've never been able to do a hardstop with this car for the 4 years I've owned it. I've avoided accidents by moving my steering wheel left and right to avoid other vehicles because my brakes lock pretty much every time. It scares me to drive this car with my 2 year old in the back seat. I replaced the ignition lock cylinder and the radiator on my car 3 years ago and my car still jumps when idle and although I can turn the ignition it most often fails to start on the first try. I have to turn it on twice for it to start. Often times when I'm at a stop light it sounds like my car is struggling to stay on.
ABS recall: When the vehicle was started I noticed the ABS indicator light was illuminated. Also, the brake light was blinking and a beeping tone was audible. Otherwise, the vehicle was driving fine. Next the steering wheel indicator, epc indicator, and check engine light was illuminated. Now, the vehicle is a bit difficult to steer and the speedometer is not working. There is an ABS recall for vehicles of the same year, make and model, but unfortunately, my vehicle VIN is not included in that recall. I cannot get a clear understanding from VW as to why my vehicle is not covered by the recall.
There was a recall notice for 2010 Volkswagen for a fail in the brake lock system (ABS) and mine went out on my car last year 2018. Why didn't my car qualify for the recall to get fixed from the manufacture. I'm a mother of 2 and I work plus in school. I can't afford to replace this. And I want to feel safe while driving on the road. I really need the manufacture to fix this. I love my car but it's already expensive enough with the high mileage oil change and other expenses. If my car can qualify for the recall just like the other 2010 that will be a life saver. Please help me out with this issue.
The contact owns a 2010 Volkswagen Jetta. While driving 50 mph, the vehicle failed to stop when the brake pedal was depressed. The driver had to engage the emergency brake to stop the vehicle and the anti-lock brake system warning indicator illuminated. The driver was able to coast the vehicle to the side of the road. The vehicle was towed to an independent mechanic where it was diagnosed that oil was leaking from the engine and the brake pedal was temporarily repaired. The vehicle was later taken to dublin Volkswagen (6085 scarlett ct, dublin, ca 94568, (925) 829-0800), but was not diagnosed or repaired due to the diagnostic and repair fees. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 100,000.
ABS sensor error- had to replace sensor on two occasions within two years. Each one costing over $200. On second replace, the sensor directly from VW was defective. Warning light comes on, goes off, comes on, etc. Comes on when moving and sometimes when sitting still. Mechanic told me this is a very common error. I don't want a car that is not fully dependable. After the tdi issue and 10 mpg less with the fix, I am very unhappy.
A D V E R T I S E M E N T S
- Carrollton, VA, USA