This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Volkswagen Jetta. The contact stated while driving 30 mph, she depressed the brake pedal and the brakes began to make a squeaking noise. The vehicle was taken to an independent mechanic for inspection who stated that the left brake pad had worn down to 25% while the right brake pad had only worn down to 75%. the mechanic did not know why the left brake pad wore down faster than the right. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000. The VIN was unavailable.
Re: parking brake. In Dec 2013, my 2010 VW Jetta tdi rolled backwards with the parking brake fully engaged. It hit another stationary vehicle; thankfully there were no injuries except to the two cars. I had brought in the vehicle to the dealer in Feb 2013 with the concern that the parking brake was not secure. They said their was little adjustment to be made and it was working to specs. My vehicle had undergone it's 40K service two months prior to the most recent incident that resulted in a crash. Working up to "specs" is clearly not sufficient or safe. I would like this to be investigated.
- Aptos, CA, USA
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- Pehonix, AZ, USA