This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Headrest is very uncomfortable to the point where I reversed it which makes it very unsafe. In the normal position it causes significant neck pain. Please change the safety laws to the old version for headrests. My 2000 Volkswagen Jetta had very comfortable headrests.
- Or, OR, USA
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- Centerburg, OH, USA