This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2010 Volkswagen Jetta. Consumer states there is a design flaw with the head restraint on the driver's or front passenger seat. The consumer stated his wife's head was in contact with the head restarint and would not provided any support in the event of a crash. Due to the shape, size and position of the restraint, the consumer believed the force of a rear-end collision would force his wife's head downward to her chest while the upper bones of her cervical vertebrae would be forced rearward into the V-shape cavity formed by the head restraint and the seat back.
- Arlington Heights, IL, USA
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- Arlington Heights, IL, USA