The contact owns a 2010 Volkswagen Jetta. The contact stated that the bluetooth feature failed to work whenever the radio was inoperable. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 61,000.

- Amesbury , MA, USA

I turned my car on and the radio was dead. The radio is also the bluetooth device and is now unsafe for me to use my phone while in the car. I have read that many other people have had the same problem with this vehicle.

- San Marcos, CA, USA

Radio failed. All power and functionality to radio lost. This is a common issue and I believe a recall should be issued.

- Spokane, WA, USA

Rcd-510 radio stopped working and is confirmed "dead" by the dealer. No warning, no reason and no fix available. Bluetooth no longer works because it uses the radio to power car speakers, so cannot do "hands free" communication.

- Portland, OR, USA

Radio will not work. Does not power on. All fuses are good. This is a common problem. This web site follows the problems of multiple people www.cargurus.com/cars/discussion-T36009_ds552583?actionmessages=your+answer+has+been+posted.

- Laguna Niguel, CA, USA

I dropped my 2010 Volkswagen Jetta tdi sports wagon to my dealer to have a front end alignment on May 30, 2014. My car went in with a perfectly good working radio, I went to pick up my car on May 31, 2014, the radio was display and controls were not working, I did not leave the dealer's lot. I promptly went back inside to tell them that the radio was not working and that I found it to be odd that the radio was not working when it came in with a perfectly good working radio. They kept the car and said they will do a diagnostic test on it. When they called me back they said that they were able to get the radio to work for a short time then it went dead again. The service person proceeded to tell me that I needed a new radio for $1100. This seems absolutely absurd that a radio would fail after 3 yrs. I am wondering if there has been any other complaints regarding radios in 2010 Volkswagen? I went on line and there seems to be complaints, but who knows if they are valid or not. I am picking my car up today from the dealer without the working radio since I will need my car for transportation. I would appreciate any help or advice that you can give me.

- Trenton, NJ, USA

Entire stereo system (including radio, cd player, bluetooth) stopped working.

- Campbell, CA, USA

Heard a small pop sound while listening to the radio and the system went dead. Called vwoa and they would not open a claim. This is the second radio as the original failed under warranty and was replaced by the dealer in 2012. I was told the replacement radio, even though it was replaced with an oe radio, only carried a 12 month warranty while the original carried the full 36,000 three year warranty.

- Sylvania, OH, USA

Well over a 100 people have complained about the same exact issue with their 2010 VW touch screen radio dying out of no where. The website with all known complaints is at: www.cargurus.com/cars/discussion-T36009_ds552583. VW refuses to be accountable for their merchandise. Wear and tear on engine parts, completely understandable. A $1000 crashing out on multiple 2010 vws is a trend and should be handled accordingly by a responsible organization. However, this is not the case. VW considers a radio a luxury item and will not repair the radio.

- Stafford, VA, USA