This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Goodyear Eagle rsa 205/55R16. During a routine inspection and oil service on my Jetta the technicians discovered tread bubbles in 2 of my tires. I had the mechanic put both tires with bubbles on the rear for safety and I drove the car to a Goodyear tire center. They inspected the tires for me and verified the bubbles in the tread. Goodyear tire center then contacted Goodyear corporate for me. The tires are less than 5 years old and the car is drven about 1,000 miles per month. Goodyear said that they would only give $20 off the cost of new tires. I still have more than half the life of the tires left. I feel like they should replace them with new tires because this was a manufacturer defect. The techs at Goodyear said that the steel windings have failed and caused the air to expand the rubber in that area. Goodyear Eagle rsa 205/55R16 back left tire date code 1612 back right tire date code 3711.
Tires are Michelin Pilot hx mxm4, radial xse 225/45 R17 91H original tires from date of purchase 8//10 with actual mileage 14829, for the exception of 1 tire, that was replaced on 9//10 do to road hazard. Presently all 4 tires are showing a sidewall defect. There is a fault, a crack line that runs along a manufacture groove line that separates the tread from the side wall, this is common on all 4 tires, but with differences of severity in each tire. The front driver side tire caught my eye because of the 1/8 inch crack that is exposing the carcass/or cables when looked at closely.
The contact owns a 2009 Volkswagen Jetta. The contact stated that the spokes on the left front wheel broke. The contact was traveling 55 mph at the time of the failure. The contact did not think the vehicle hit a pot hole. The contact stated the tire was still inflated, but the wheel had failed. The failure mileage and current mileages were 45,000.
During the snow storm the clutch and the four wheel drive did not engage. I was driving slowly along with the traffic and the as the car started to ascend an incline in the road, it started to skid; and when I engaged the brakes, attempted to change gears, the clutch would not engage. When the car came to a stop, there was a odor of burning rubber. I contacted VW America about the failure, they covered the cost of the part and not the service as a customer appreciation good will gesture.
I have 39000 miles on my 2009 VW sportwagen SE, in that time I have replaced 5 alloy wheels that were damaged by small to medium sized pot holes. Every pothole I hit, even small ones, dent the wheels and they need to be replaced. I have stopped buying the alloy wheels and now replace the broken wheels with black steel wheels, none of them have been damaged.
A D V E R T I S E M E N T S
- Friendswood, TX, USA